Customer reviews for CHIPS AHOY! Chocolate Chip Cookies, Family Size, 18.2 oz., 3 pk.

Customer reviews for CHIPS AHOY! Chocolate Chip Cookies, Family Size, 18.2 oz., 3 pk. for

CHIPS AHOY! Chocolate Chip Cookies, Family Size, 18.2 oz., 3 pk.

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4.5 out of 5 stars

stars2,675 ratings748 reviews

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Showing 41-50 of 748 reviews

Jul 9, 2021

NeeIsMe

5 out of 5 stars review

Verified Purchase

cookies were good but not delivery

The delivery service must not have realized what was in the box because it was totally beat up. I'm surprised there were any whole cookies, but there were.

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Mar 22, 2025

3 out of 5 stars review

Verified Purchase

Childhood Favorite

These are the perfect cookie to dip in milk as they don't easily fall apart. As per usual they don't have as many chips as the package portrays. I do like the resealable package.

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Aug 26, 2022

Chivirico

5 out of 5 stars review

Verified Purchase

My Grandchildren’s Favorite Snack

A cold glass of milk and a cookie pair, a peanut butter dip, and the grandchildren are all set before homework and playtime. Chips Ahoy have more chocolate chips than they can count. Cookies stay crisp in their sleeves.

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Jan 29, 2020

Mary H

1 out of 5 stars review

Verified Purchase

Burnt Cookies

Normally these are our favorites. Now Sams club makes you buy a 2 pack, a total of 6 family pack size. Fine, but when we got them, they are all burnt. Not the quality we are use to

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Mar 30, 2020

RSVN66

5 out of 5 stars review

Verified Purchase

COOKIE MONSTER!

These are some of the best cookies on the market as they have great flavor and not the "box" taste that some have. I really enjoy the abundance of chocolate chips. COOKIE, COOKIE....

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Apr 24, 2024

2 out of 5 stars review

Verified Purchase

Crumbling cookies

We were disappointed with the product even though it appeared to be packaged well several 6-10 cookies per package were broken and crumbled. We would not have them shipped again.

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reply from Mondelēz International Team

Hello EC, we are extremely sorry to hear about your recent experience with our CHIPS AHOY! ORIGINAL COOKIES, where your cookies were DAMAGED DURING DELIVERY, which did not meet expectations. Please reach out to the Walmart customer service team, and they would be more than happy to make this right! You can contact them through their website, at https://www.walmart.com/help. Thank you for letting us know about this!

Jul 9, 2024

Larry

1 out of 5 stars review

Verified Purchase

Cookie Crumbles

Cookie crumbles are all I received, the packages had completely broken cookies. I can't believe that much damage could have been done, even if you tried

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reply from Mondelēz International Team

Hello Larry! We appreciate the time you have taken to contact us. It is unfortunate to learn that your CHIPS AHOY! ORIGINAL COOKIES did not meet your expectations, arriving broken or crushed. Your satisfaction is our top concern. We would like to send this matter to our Quality Team. Please call us at 1-855-536-6946, or text us at 1-864-581-2463, to provide more details. Our team is available from Monday to Friday, 9 am to 6 pm ET. Don't forget to mention the code S-15009836 when reaching out. Thank you!

Dec 7, 2020

Anonymous

5 out of 5 stars review

Verified Purchase

Number 1 cookie...GO FOR CHIPS AHOY

These cookies disappear so fast at my house. We love the crunch and the load of chocolate chips...sometimes I hide a package in my room or I might not get any!!!!

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Nov 5, 2024

Mendoza

3 out of 5 stars review

Verified Purchase

Cookie

Chips are just eye candy for the kiddos. I avoid buying because ingredients. Wish Sam's club carried a healthier version. But it happened we got a box.

Helpful?

reply from Mondelēz International Team

Hello Mendoza! We apologize that your experience with our improved CHIPS AHOY! Original Cookies were not satisfactory, which falls short of our standards. We are sorry the cookies missed the mark for you. We would like to report this issue to our quality team. If you want to speak with us, call 855-536-6946. If you want to continue speaking to us online, please contact us on Facebook or text us at 1-864-581-2463. We are available to help you Monday through Friday 9 am to 6 pm ET. Please use S-15269542 when contacting the team! Thanks!

Mar 30, 2023

1 out of 5 stars review

Verified Purchase

Broken cookies

The cookies were broken up badly. Purchased before and usually has packing around them in box These did not have anything. Just in a box with nothing else.

Helpful?

reply from Mondelēz International Team

Hi - We're so sorry to hear this! In order to better assist you, can you please contact us at 1- 855-536-6946 or text us at 1-864-581-2463. Thanks for bring this to our attention! Please use S-13997753 when contacting the team!