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Customer reviews for CHIPS AHOY! Chocolate Chip Cookies, Family Size, 18.2 oz., 3 pk. for
CHIPS AHOY! Chocolate Chip Cookies, Family Size, 18.2 oz., 3 pk.
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4.5 out of 5 stars
stars
2,675 ratings734 reviews
  1. 5 stars78% (2,099)
  2. 4 stars8% (219)
  3. 3 stars5% (132)
  4. 2 stars3% (76)
  5. 1 star6% (149)
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Showing 41-50 of 734 reviews
Jul 7, 2024
Mack
5 out of 5 stars review

Verified Purchase

A GOOD BUY!

Its a good buy. My son loves these cookies. We pack them in his school box for lunch. Instead of buying the individual packs we put 3 in a snack ziplock bag. Works out perfeft for us.

Helpful?582TPK7O1HU14400003438
Jul 21, 2023
Maureen
1 out of 5 stars review

Verified Purchase

Tasted really bad

Something was wrong with these cookies. Ate a lot of Chips Ahoy in my day but this box didn’t even taste like cookies and I ended up throwing them all out.

Helpful?582TPK7O1HU14400003438
reply from Mondelēz International Team

Maureen, we are very sorry about your recent purchase of CHIPS AHOY! Chocolate Chips cookies that had a CHANGE OF TASTE. This is a rare and unusual occurrence for us, which makes it more disappointing. Please contact us at 1-855-536-6946 or text us at 1-864-581-2463. Monday through Friday 9 am to 6 pm ET (Eastern Time), our team would be happy to assist you! Please use S-14217059 when contacting the team!

Jul 3, 2024
Mike Pendarvis
5 out of 5 stars review

Verified Purchase

Chocolate/Sugar Fix in One

My husband loves Chips Ahoy and loves to carry a snack bag to work as well as a quick 'sugar fix' for home! So it's GREAT to have this handy pack and saves money as well!

Helpful?582TPK7O1HU14400003438
Jul 9, 2024
Larry
1 out of 5 stars review

Verified Purchase

Cookie Crumbles

Cookie crumbles are all I received, the packages had completely broken cookies. I can't believe that much damage could have been done, even if you tried

Helpful?582TPK7O1HU14400003438
reply from Mondelēz International Team

Hello Larry! We appreciate the time you have taken to contact us. It is unfortunate to learn that your CHIPS AHOY! ORIGINAL COOKIES did not meet your expectations, arriving broken or crushed. Your satisfaction is our top concern. We would like to send this matter to our Quality Team. Please call us at 1-855-536-6946, or text us at 1-864-581-2463, to provide more details. Our team is available from Monday to Friday, 9 am to 6 pm ET. Don't forget to mention the code S-15009836 when reaching out. Thank you!

Dec 24, 2023
KS
2 out of 5 stars review

Verified Purchase

Crushed cookies 🍪 but tasted ok

Not what I expected 😕 the cookies were crushed and broken, but we still ate them. If they are like that the next time, it will not be worth purchasing.

Helpful?582TPK7O1HU14400003438
reply from Mondelēz International Team

Hi KS! We hate to hear that you were disappointed with your recent purchase of our CHIPS AHOY! ORIGINAL COOKIES, which were BROKEN/CRUSHED. This is a rare and unusual occurrence for us, which makes it more disappointing. We would like to get this reported to our Quality Team. Can you please give us a call at 1-855-536-6946 or text us at 1-864-581-2463. Monday through Friday 9 am to 6 pm ET, our team would be happy to help you! Please use S-14551582 when contacting the team!

Jun 14, 2022
Marie
2 out of 5 stars review

Verified Purchase

Wanted a cookie all i got were Crumbs

If you like cookie crumbs. Order these. If not. Then don't order. Out of 6 packages there may have been maybe 3 cookies in each package that wasn't broken or crushed to pieces.

Helpful?582TPK7O1HU14400003438
reply from Supplier Response

We are very sorry you had this experience with our product and would like to report this to our quality team. Please reach out to us at 1-800-622-4726. You can also text us at 1-864-581-2463 for assistance, Monday through Friday 9am - 6pm ET.

Apr 24, 2024
EC
2 out of 5 stars review

Verified Purchase

Crumbling cookies

We were disappointed with the product even though it appeared to be packaged well several 6-10 cookies per package were broken and crumbled. We would not have them shipped again.

Helpful?582TPK7O1HU14400003438
reply from Mondelēz International Team

Hello EC, we are extremely sorry to hear about your recent experience with our CHIPS AHOY! ORIGINAL COOKIES, where your cookies were DAMAGED DURING DELIVERY, which did not meet expectations. Please reach out to the Walmart customer service team, and they would be more than happy to make this right! You can contact them through their website, at https://www.walmart.com/help. Thank you for letting us know about this!

Apr 18, 2023
Linda
5 out of 5 stars review

Verified Purchase

Love these cookies!

These chocolate chips are so habit-forming. I have been buying them since our children were toddlers. They always asked for them. We can’t keep away! So good!

Helpful?582TPK7O1HU14400003438
Aug 24, 2024
Terod
3 out of 5 stars review

Verified Purchase

Too many cookies arrived broken

Great if bought in store, not great shipped. Too many cookies in each pack (3/box) arrived broken into many pieces. Was not labeled for care and obviously wasn’t handled that way either.

Helpful?582TPK7O1HU14400003438
Oct 3, 2019
Exloyalcustomer
5 out of 5 stars review

Verified Purchase

Just what you expect from Chips Ahoy

Loaded with tasty chocolate chips and very crunchy. Also seems like you receive more than the normal amount of cookies in each pack. Fantastic quality, just what we've grown to expect from Chips Ahoy.

Helpful?582TPK7O1HU14400003438