Hello Cindy! We appreciate you reaching out to us. It's unfortunate to hear that your CHIPS AHOY! Chocolate Chip Cookies arrived damaged. We'll forward your feedback to our quality team to help prevent such issues in the future. For assistance with this matter, please get in touch with Walmart's customer service team. They are committed to resolving such concerns and can be reached via their help center at their website. Your input is invaluable to us—thank you for bringing this to our attention. You can contact them through their website, at https://www.walmart.com/help.

Hello Cathy! We are extremely sorry to hear that your recent purchase of our product, CHIPS AHOY! ORIGINAL COOKIES were DAMAGED DURING DELIVERY. We will send your comments and experience to our quality team to ensure that this problem is less likely to occur again. Please reach out to Sam’s customer service team, and they would be more than happy to make this right! Sam's Club has a 100% satisfaction guarantee on your purchase! You can give them a call at 1 (888) 746-7726 or, if you would prefer to stay on the web, through https://help.samsclub.com. They would be more than happy to help you! Thanks again!

Hi Pat! Thank you for reaching out to us about your DAMAGED PRODUCT DUE TO IMPROPER PACKAGING causing your cookies to be BROKEN/CRUSHED. We would be happy to send your comments and experience over to our quality team to ensure that this problem is less likely to occur again. However, as you have purchased this product from Sam's Club, we suggest you also contact their customer service team. Sam's Club has a 100% satisfaction guarantee on your purchase! You can give them a call at 1 (888) 746-7726 or, if you would prefer to stay on the web, through https://help.samsclub.com. They would be more than happy to assist you! Thanks again!