Hello BenFP! We are extremely sorry about your less than desirable experience with our CHIPS AHOY! ORIGINAL COOKIES where your cookies were BROKEN/CRUSHED, which does not meet expectations. We would like to make this right! We will also report this to our quality team. If you want to speak with us, call 855-536-6946. If you want to continue speaking to us online, please contact us on Facebook or text us at 1-864-581-2463. We are available to help you Monday through Friday 9 am to 6 pm ET. Please use S-14575485 when contacting the team! Thanks!

Hello Doris! We value the time you have taken to reach out to us. We are sorry to hear that your Chips Ahoy! Chocolate Chip Cookies fell short of expectations due to the cookies being broken/crushed. Your satisfaction is our priority. We would like to forward this issue to our Quality Team. Could you please call us at 1-855-536-6946, or send a text to 1-864-581-2463, to provide further details? Our team is available Monday through Friday from 9 am to 6 pm ET. Remember to mention the code S-15232488 when you contact us. Thank you!