Hello Roxy! We are extremely sorry about your recent experience with your purchase of our product, Chips Ahoy! Original Cookies, where the cookies were all broken, and did not meet expectations. As always, your satisfaction is especially important to us. Please contact us at 1-855-536-6946 or text us at 1-864-581-2463. Your case number is S-15209079. We are available, Monday through Friday 9 am to 6 pm EST (Eastern Time), a team member would be delighted to help you further.

We are very sorry you had this experience with our product and would like to report this to our quality team. Please reach out to us at 1-800-622-4726. You can also text us at 1-864-581-2463 for assistance, Monday through Friday 9am - 6pm ET.

Hello Symbet! We are extremely sorry about your experience with your recent purchase of our product, CHIPS AHOY! Chocolate Chip Cookies, where many of the cookies were BROKEN/CRUSHED, which did not meet expectations. As always, your satisfaction is especially important to us. Please contact us at 1-855-536-6946 or text us at 1-864-581-2463. Your case number is S-14532037! We are available, Monday through Friday 9 am to 6 pm ET (Eastern Time), a team member would be delighted to help you further.

Hello Gary! We are sorry to hear about your disappointment with your recent purchase of our CHIPS AHOY! ORIGINAL COOKIES, which did not meet expectations because they were UNDERSIZED. As always, your satisfaction is especially important to us. Please contact us at 1-855-536-6946 or text us at 1-864-581-2463. Your case number is S-14758472! We are available, Monday through Friday 9 am to 6 pm ET (Eastern Time), a team member would be delighted to help you further.