We are very sorry you had this experience with our product and would like to report this to our quality team. Please reach out to us at 1-800-622-4726. You can also text us at 1-864-581-2463 for assistance, Monday through Friday 9am - 6pm ET.

Hello Tommyb5! We apologize for any inconvenience caused by your recent purchase of our product; CHIPS AHOY! Chocolate Chip Cookies. It is disappointing when a product does not live up to expectations, especially if the taste is not as expected where your cookies were too soft and not crispy. We would like to report this to our quality team, if you'd like to speak with us, please call 855-536-6946. If you'd like to continue speaking to us on the web, please reach out to us on Facebook or text us at 1-864-581-2463. We are available to assist you Monday through Friday 9 am to 6 pm ET. Please use S-15130434 when contacting the team! Thanks!

Hello MMM! We are so sorry for your experience with our CHIPS AHOY! CHOCOLATE CHIP COOKIES, which missed the mark and did not meet expectations. As always, your satisfaction is especially important to us. We would love to make this right - please contact us at 1- 855-536-6946 or text us at 1-864-581-2463. We are available Monday through Friday 9 am to 6 pm ET (Eastern Time). Please use S-14725208 when contacting the team! Thanks for contacting us!

Hello Cbk! We apologize for any inconvenience caused by your recent purchase of our product; CHIPS AHOY! Chocolate Chip Cookies. It is disappointing when a product does not live up to expectations, especially if the taste is not as expected and your cookies were too soft and not crispy. We would like to report this to our quality team, if you'd like to speak with us, please call 855-536-6946. If you'd like to continue speaking to us on the web, please reach out to us on Facebook or text us at 1-864-581-2463. We are available to assist you Monday through Friday 9 am to 6 pm ET. Please use S-15215352 when contacting the team! Thanks!

Hi Bren! We are very sorry that your CHIPS AHOY! COOKIES were BROKEN/CRUSHED, which did not meet expectations. We are sorry that this happened! As always, your satisfaction is important to us, please contact us at 1-855-536-6946 or text us at 1-864-581-2463. The team is available Monday through Friday, between 9 am and 6 pm ET. Please use S-14335408 when contacting the team! Thanks!