Cricket, we are incredibly sorry to hear that your recent purchase of our CHIPS AHOY! Chocolate Chip Cookies did not meet expectations. As always, your satisfaction is especially important to us. Please contact us at 1-855-536-6946 or text us at 1-864-581-2463. Your case number is S-14234213! We are available, Monday through Friday 9 am to 6 pm ET (Eastern Time), a team member would be delighted to assist you further.

Hello Blam! - We appreciate you taking the time to contact us! We are sorry that you were disappointed with your CHIPS AHOY! ORIGINAL COOKIES which did not meet expectations because they were BROKEN/CRUSHED. As always, your satisfaction is important to us. We would like to get this reported to our Quality Team. Can you please give us a call at 1- 855-536-6946, or text us at 1-864-581-2463, so we can collect more information? We can be reached Monday through Friday 9 am to 6 pm ET. Please also use S-14658585 when contacting the team! Thanks!