Hello Barry Ritter! We value the time you have taken to reach out to us. We are sorry to hear that your Chips Ahoy! Original Cookies fell short of expectations due to being crushed. Your satisfaction is our priority. We would like to forward this issue to our Quality Team. Could you please call us at 1-855-536-6946, or send a text to 1-864-581-2463, to provide further details? Our team is available Monday through Friday from 9 am to 6 pm ET. Remember to mention the code S-15093558 when you contact us. Thank you!