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Customer reviews for CHIPS AHOY! Chocolate Chip Cookies, Family Size, 18.2 oz., 3 pk. for
CHIPS AHOY! Chocolate Chip Cookies, Family Size, 18.2 oz., 3 pk.
4.5 out of 5 stars
stars2,677 ratings749 reviews
  1. 5 stars78% (2,085)
  2. 4 stars8% (219)
  3. 3 stars5% (135)
  4. 2 stars3% (79)
  5. 1 star6% (159)

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Showing 191-200 of 749 reviews
Nov 6, 2023
sugarpunk52
5 out of 5 stars review

Verified Purchase

nice snack

tastes great.fair price.nice snack.

Helpful?582TPK7O1HU14400003438
Feb 25, 2023
Leo
1 out of 5 stars review

Verified Purchase

Cookies arrived in pieces

Cookies taste great but are in small pieces however not packed well at all for shipping.

Helpful?582TPK7O1HU14400003438
reply from Mondelēz International Team

Hi - We're so sorry to hear this! In order to better assist you, can you please contact us at 1- 855-536-6946 or text us at 1-864-581-2463. We'd like to get this reported for you. Please use S-13921453 when contacting the team! Thanks!

Aug 4, 2024
cookie
2 out of 5 stars review

Verified Purchase

Broken cookies

The shippers are handling some things too rough. Too many cookies broken

Helpful?582TPK7O1HU14400003438
reply from Mondelēz International Team

Hi Cookie! We are sorry to hear that you’re CHIPS AHOY! ORIGINAL COOKIES were DAMAGED DURING DELIVERY. Please reach out to the Sam’s Club customer service team. Sam's Club has a 100% satisfaction guarantee on your purchase! You can give them a call at 1 (888) 746-7726 or, if you would prefer to stay on the web, through https://help.samsclub.com. They would be more than happy to help you! Thanks again!

Aug 17, 2024
Barry Ritter
2 out of 5 stars review

Verified Purchase

Crush cookies

Cookie was crush and broken

Helpful?582TPK7O1HU14400003438
reply from Mondelēz International Team

Hello Barry Ritter! We value the time you have taken to reach out to us. We are sorry to hear that your Chips Ahoy! Original Cookies fell short of expectations due to being crushed. Your satisfaction is our priority. We would like to forward this issue to our Quality Team. Could you please call us at 1-855-536-6946, or send a text to 1-864-581-2463, to provide further details? Our team is available Monday through Friday from 9 am to 6 pm ET. Remember to mention the code S-15093558 when you contact us. Thank you!

Jun 4, 2019
Alo808
5 out of 5 stars review

Verified Purchase

Great value

This comes with 3 of bigger packages than regular store selling package. Great value!

Helpful?582TPK7O1HU14400003438
Nov 3, 2024
Melody
5 out of 5 stars review

Verified Purchase

Cookies

My granddaughter loves these

Helpful?582TPK7O1HU14400003438
May 5, 2024
Jnut
5 out of 5 stars review

Verified Purchase

Great bargain!

If you like chips shot then this is the best deal you can get.

Helpful?582TPK7O1HU14400003438
Aug 29, 2024
Oldprof
5 out of 5 stars review

Verified Purchase

Chipper Chips

As usual Chips Ahoy produces great chocolate chip cookies.

Helpful?582TPK7O1HU14400003438
Aug 22, 2023
Dennis OLeary
5 out of 5 stars review

Verified Purchase

Good cookies

Fresh and not damaged in transit

Helpful?582TPK7O1HU14400003438
Jul 8, 2024
Summer
1 out of 5 stars review

Verified Purchase

No whole cookies just crumbs

Cookies were all smashed when the arrived

Helpful?582TPK7O1HU14400003438
reply from Mondelēz International Team

Hi Summer! Thank you for reaching out to us about your CHIPS AHOY! ORIGINAL COOKIES which were DAMAGED DURING DELIVERY as the cookies were BROKEN/CRUSHED. We would be happy to send your comments and experience over to our quality team to ensure that the problem is less likely to occur again. However, as you have bought this product from Sam's Club, we suggest you also contact their customer service team. Sam's Club has a 100% satisfaction guarantee on your purchase! You can give them a call at 1 (888) 746-7726 or, if you would prefer to stay on the web, through https://help.samsclub.com. They would be more than happy to help you! Thanks again!