We are very sorry about this experience and would like to report this to our quality team so please reach out to us at 1-800-622-4726. You can also text us at 1-864-581-2463 for assistance, Monday through Friday 9am - 6pm ET.

Hi - We're so sorry to hear this! In order to better assist you, can you please contact us at 1- 855-536-6946 or text us at 1-864-581-2463. Thanks for bring this to our attention! Please use S-14061454 when contacting the team!

Hello Shelly! We hate to hear that you have had a less than desirable experience with our Chips Ahoy! Chocolate Chip Cookies where they were falling apart (crumbly). This is a rare and unusual occurrence for us, which makes it more disappointing. We would like to report this to our quality team, if you'd like to speak with us, please call 855-536-6946. If you'd like to continue speaking to us on the web, please reach out to us on Facebook or text us at 1-864-581-2463. We are available to assist you Monday through Friday 9 am to 6 pm ET. Please use S-15135385 when contacting the team! Thanks!