Hi Nana! We hate to hear that you were disappointed and have had a less than desirable experience with our CHIPS AHOY! ORIGINAL COOKIES where the cookies were BROKEN/CRUSHED, which did not meet expectations. As always, your satisfaction is important to us. Please contact us at 1-855-536-6946 or text us at 1-864-581-2463. Your case number is S-14863818! We are available, Monday through Friday 9 am to 6 pm ET, a team member would be delighted to help you further.

Hello Lon! We value the time you have taken to reach out to us. We regret to hear that your CHIPS AHOY! COOKIES fell short of expectations due to being BROKEN or CRUSHED. Your satisfaction is our priority. We would like to forward this issue to our Quality Team. Could you please call us at 1-855-536-6946, or send a text to 1-864-581-2463, to provide further details? Our team is available Monday through Friday from 9 am to 6 pm ET. Remember to mention the code S-15058525 when you contact us. Thank you!