Your feedback is greatly appreciated! We're happy to have you as a part of our cleaning community.

Thank you for your review, we appreciate it! 😊

The handle should extend to a maximum length of about 48&#34; when fully extended. If you&#39;re handle isn&#39;t extending to that length, please ensure that the section closest to the threading is extended. This should help!<br /><br />For additional help and information, please reach out to our customer service team at https://ocedar.com/customer-service/ so we can assist you further. Thank you!

Hi Crystal, Thank you for your review, we appreciate it!

We appreciate you bringing this to our attention. We&#39;re sad you had this experience with our product. We would like to assist you with your concern, please visit our website product support so our Customer Care Team can help

It&#39;s wonderful to know our product exceeded your expectations. Thanks for sharing your experience!

We appreciate your review! Enjoy your sparkling clean floors!

We are sorry to see it is deceiving and apologize for the inconveniences this is causing you.<br />Will you please send us a message at https://ocedar.com/contact-page so we can address the concern and provide a resolution for you, thanks!