We take pride in making cleaning easier! Thank you for sharing! Happy cleaning!😍

Thank you for your review, we take pride in making your cleaning chores easier! Thank you for supporting O-Cedar!

If you ever need assistance please send us a message at https://ocedar.com/contact-page We would like to assist you with your concern and help provide a resolution for you, thanks!

We&#39;re sorry to hear that ☹️This should help you out! <br /><br />-Hold the red handle in your right hand - grey in left. <br /><br />-Extend halfway (not fully) turn red handle away from you to lock. <br /><br />-Extend bottom grey part (closest to the base where the treads are) halfway, turn toward you to lock. <br /><br />You should now be able to extend both ends fully to locking position. If not, please reach out to us at https://ocedar.com/contact-page

Thank you for choosing O-Cedar as your clean choice!

Thank you so much for your kind words Patricia! We’re thrilled to hear that you’re enjoying your spin mop!

Thank you for your kind words! We&#39;re so glad our product could make a difference for you.

Thank you for that review ! Once fully extended your handle should be 48 inches, if yours isn&#39;t fully extending to this length, please reach out to us on our website and we&#39;re happy to assist!

We’re so sorry! We&#39;re not happy unless you are, and we&#39;d like to hear more about your experience. Please reach out to us at ocedar.com/contact-page for further assistance