It’s great to hear that you’re satisfied with our product. We appreciate your feedback and support Deborah!

We’re so sorry! We're not happy unless you are, and we'd like to hear more about your experience. Please reach out to us at ocedar.com/contact-page for further assistance

We&#39;re sorry to hear that ☹️This should help you out! <br /><br />-Hold the red handle in your right hand - grey in left. <br /><br />-Extend halfway (not fully) turn red handle away from you to lock. <br /><br />-Extend bottom grey part (closest to the base where the treads are) halfway, turn toward you to lock. <br /><br />You should now be able to extend both ends fully to locking position. If not, please reach out to us at https://ocedar.com/contact-page

Thank you for your review, we take pride in making your cleaning chores easier! Thank you for supporting O-Cedar!

Thank you for supporting O-Cedar! Happy cleaning ❤️

Thank you for reaching out and we&#39;re very sorry you had this experience with your RinseClean system. We take the quality of our products seriously. When you have a moment, please send a message at https://ocedar.com/customer-service/ so we can provide the best resolution for you. Thanks!

Thank you for the review, if you ever need assistance, please send us a message at https://ocedar.com/contact-page We would like to assist you with your concern and help provide a resolution for you, thanks!