Hi Rob, Thank you for supporting O-Cedar! Happy cleaning ❤️

Thank you for the review, we appreciate you! Thank you for choosing O-Cedar!😊

Once fully extended your handle should be 48 inches, and you should see 3 different sections (one red and two gray metal tubes). If you are not seeing all sections, it is likely “section 3” attached to the gray Thread Plug that is not extending. Please remove the red triangle base by unscrewing the connect from the handle. Then try twisting the grey thread plug at the very bottom of the handle while holding firmly onto section 2 with the opposite hand. We hope this helps! If you need further assistance, please reach out at https://ocedar.com/contact-page ❤️

We love to be helpful, Thank you so much for this great compliment

Thanks for your review Ann, we will be sure to share with our product team!

Thank you for the review, we appreciate you! 😊 Thank you for choosing O-Cedar!

We’re delighted to hear this! Thank you for sharing!

Thank you for sharing your thoughts. We’re here to address any concerns you may have. Please reach out if you’d like to discuss this further.

It’s great to hear that you’re satisfied with our product. We appreciate your feedback and support!