Thank you for sharing your thoughts. We’re here to address any concerns you may have. Please reach out if you’d like to discuss this further.

Thank you for taking the time to leave us with such a wonderful review!

We appreciate you letting us know about this issue. Will you please send us a message at ocedar.com/contact-page so we can address the concern and provide a resolution for you, thank you!

We’re so happy to hear that you’re loving your O-Cedar product! Your satisfaction means the world to us. Thank you for your review and happy cleaning!

We apologize for this issue and would like to learn more. If you haven't already returned the product or reached out to our customer service team, please do. Please send us a message at ocedar.com/contact-page. We are here to help!

Thank you for your kind words! We’re thrilled to hear that our product has made your cleaning routine easier and more efficient. Happy cleaning!

Your feedback is greatly appreciated! We're happy to have you as a part of our cleaning community.

Thank you for your kind words! We're so glad our product could make a difference for you.

We appreciate you letting us know about this issue. Will you please send us a message at ocedar.com/contact-page so we can address the concern and provide a resolution for you, thank you!

We&#39;re sorry to hear that ☹️This should help you out!<br />-Hold the red handle in your right hand - grey in left.<br />-Extend halfway (not fully) turn red handle away from you to lock.<br />-Extend bottom grey part (closest to the base where the treads are) halfway, turn toward you to lock. <br />You should now be able to extend both ends fully to locking position. If not, please reach out to us at https://ocedar.com/contact-page