We&#39;re sorry to hear that ☹️This should help you out!<br />-Hold the red handle in your right hand - grey in left.<br />-Extend halfway (not fully) turn red handle away from you to lock.<br />-Extend bottom grey part (closest to the base where the treads are) halfway, turn toward you to lock. <br />You should now be able to extend both ends fully to locking position. If not, please reach out to us at https://ocedar.com/contact-page

That’s amazing! Thanks for taking the time to leave a review, we appreciate you!

We appreciate you taking the time to leave a review. We’re sorry to hear that our product didn’t perform as expected. Your satisfaction is important to us, and we’d like to understand more about the issue you encountered. Please contact us on our website so we can address your concerns and improve your experience.

Thank you for your glowing review! We’re thrilled to know that our product is making a difference in your cleaning routine. We appreciate your support and trust in O-Cedar!

We&#39;re genuinely sorry to hear about your experience. We appreciate your honesty and are dedicated to improving. Can you please reach out to our amazing customer support by filling out a inquiry at ocedar.com/contact-page

We&#39;re sorry to hear that ☹️This should help you out!<br />-Hold the red handle in your right hand - grey in left.<br />-Extend halfway (not fully) turn red handle away from you to lock.<br />-Extend bottom grey part (closest to the base where the treads are) halfway, turn toward you to lock. <br />You should now be able to extend both ends fully to locking position. If not, please reach out to us at https://ocedar.com/contact-page

We’re glad our product is making life a little easier for you! Thanks for sharing!

We’re so glad to hear you’re enjoying your O-Cedar product! Your satisfaction is our top priority, and we appreciate your feedback.

We love to hear that! Thank you for sharing the love.

Thank you for your kind words! We&#39;re so glad our product could make a difference for you.