We appreciate the feedback! The more recent RinseClean Spin Mop system was created as a result of consumer research that showed consumers wanted a spin mop that separates clean and dirty water :) We're happy to say that it's a wonderful addition to the O-Cedar family, and not a replacement for our EasyWring. Please check out our website blog page and Use and Care section for some amazing resources and additional information :)

We love to hear that! Thank you for sharing the love.

Thank you for your feedback! We're glad to hear that our mop has been effective for you. Our goal is to create products that make cleaning easier for everyone!

Thank you for your review, be assured it will be shared with our team and thank you for supporting O-Cedar!

Thank you for your glowing review! We’re thrilled to know that our product is making a difference in your cleaning routine. We appreciate your support and trust in O-Cedar!

We're genuinely sorry to hear about your experience. We appreciate your honesty and are dedicated to improving. Can you please reach out to our amazing customer support by filling out a inquiry at ocedar.com/contact-page

Thank you for your review, be assured it will be shared and thank you for supporting O-Cedar!

We&#39;re sorry to hear that ☹️This should help you out!<br />-Hold the red handle in your right hand - grey in left.<br />-Extend halfway (not fully) turn red handle away from you to lock.<br />-Extend bottom grey part (closest to the base where the treads are) halfway, turn toward you to lock. <br />You should now be able to extend both ends fully to locking position. If not, please reach out to us at https://ocedar.com/contact-page

Thank you for bringing this to our attention! Once fully extended your handle should be 48 inches, and you should see 3 different sections (one red and two gray metal tubes). You may try to reset and reengage the locking mechanism by following these steps:<br />1.Unlock and extend the portion of your handle that is causing the issue to max extension (do not lock) and collapse to the shortest length -do this 4x to reset the locking mechanisms<br />2. If it is the top section that will not lock: hold the red handle in your right hand, gray in left.<br />3. Extend the red portion of your handle halfway (not fully, leaving about 1/4 of an inch from max extension) turn red handle to lock.<br />*repeat for bottom section if needed<br />4.Unlock the handle and extend to your desired length and lock.<br />We hope this helps! If you need further assistance, please reach out at https://ocedar.com/contact-page. We&#39;re here to help!

Thank you for your kind words! We&#39;re so glad our product could make a difference for you.