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Customer reviews for Thomson Upright Freezer 6.5 cu. ft. for
Thomson Upright Freezer 6.5 cu. ft.

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Showing 61-70 of 2,310 reviews
Jan 1, 2019
comprador
1 out of 5 stars review

Verified Purchase

Does not work

It had a dent on the door when I got it , but I didn't care as long as it works I don't mind, but it didn't work , it did just for 1 or 2 days now it's not working anymore

Helpful?52HMGDZ492XF40980104427
Feb 20, 2021
Mike B
5 out of 5 stars review

Verified Purchase

So far so good

Had it for a month, so far so good. Important to note that the refrigerant runs through the coil shelving so the shelving is fixed, not adjustable. Good little upright freezer at a great price.

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello Mike B, Thank you for taking the time to provide your feedback and experience with the Thomson 6.5 cu. ft. Upright Freezer. We value your feedback and support.

Sep 11, 2021
Rebecca
1 out of 5 stars review

Verified Purchase

Easy to move for anyone

Fits in my small apartment beautiful. Plus it has the bonus of wheels on the back that makes moving easier. I am handicapped and in my seventies making the easy moving wonderful. Enables me to keep more food on hand

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hi Rebecca, we are happy to hear you are pleased with your Thomson Upright Freezer.

Aug 30, 2020
Anonymous
1 out of 5 stars review

Verified Purchase

Not worth the money!

Shelves broken on the inside. We thought this would be a great purchase for the price. We didn't want anything real big. Will never make this mistake again. We were told they have had many returned, because of this same problem. You do not know there is a problem until you get them home and take them out of the box.

Helpful?52HMGDZ492XF40980104427
reply from Curtis International Ltd.

Hello, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Sep 15, 2020
boxermommy
4 out of 5 stars review

Verified Purchase

Great freezer. Beware if you’re ordering online

Really like this freezer it was the perfect size. Just needed a little extra freezer space. Please beware if you’re ordering online as mine came damaged. And did not get delivered on time but Sam’s Club did not update a new delivery date. Call their customer service and they were not helpful at all. So I didn’t even bother to call them about the damage as it did not affect the function of the freezer.

Helpful?52HMGDZ492XF40980104427
reply from Curtis International Ltd.

Hello boxermommy, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Dec 25, 2019
Bryan
2 out of 5 stars review

Verified Purchase

Not a plug and use item

Right now the door fell off and I’m having trouble keeping it on so I am currently not using this product. It’s made to easily come off and on to switch the opening to the other side. Might be operator error but never the less not sure about putting meat in it yet.

Helpful?52HMGDZ492XF40980104427
Aug 1, 2023
mikek
5 out of 5 stars review

Verified Purchase

Good freezer for the garage

My first freezer came broken(may have happened in shipping). Got on the phone with sam's club and they immediately reordered a new one for me and took care of the return all in 15 min. Fedex a as there the next day to pick up the broken one and two days later the new one came and after 15 min. Set up it works great. The customer service was great

Helpful?52HMGDZ492XF40980104427
reply from Curtis International Ltd.

Hi mikek, we are pleased to hear you are enjoying your Thomson Upright Freezer.

Apr 30, 2022
Ali1107
4 out of 5 stars review

Verified Purchase

Perfect size for family of 2!

This would have 5 stars but my unit came with a dent on the front door. It obviously happened prior to shipping as it was packed securely and had protective packaging in that exact area. This was the last unit at store so I couldn’t exchange. I hid it with a magnet! The height was perfect fit for my space. Price was right!

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hi Ali1107, we are happy to hear that you are enjoying your Thomson Upright Freezer. We would like to apologize for the dented door.

Jan 6, 2021
lexical
5 out of 5 stars review

Verified Purchase

Great little freezer

Bought this as a Christmas gift for our daughter and son-in-law. Perfect size for their small family. I wish it was self defrosting, but that didn't matter to them since it is used as additional freezer space for home processed fruit, veggies and stock.

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello lexical, we appreciate your feedback with for your recent experience with the Thomson 6.5 Cu. Ft. Upright Freezer. We hope to continue to be able to provide you and others with new and exciting products.

Jun 29, 2021
Smile1x4me
4 out of 5 stars review

Verified Purchase

Satisfied overall

It’s a decent size , keeps consistent cold temperature, looks good. My complaint is that the plastic over the refrigerator was torn and the covering over the inner workings at the bottom where the wires are was also not in tact. Other than that I am 80% happy.

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

We appreciate your feedback on the Thomson 6.5Cu.Ft Upright Freezer. We are constantly developing new products and look forward to providing you with quality items in the future. We have taken your feedback to our Product Development Team for review.