We replaced a chest freezer to space floor space, we already had Thomson refrigerator that we were happy with, the freezer seems well built and works fine.

It had a dent on the door when I got it , but I didn't care as long as it works I don't mind, but it didn't work , it did just for 1 or 2 days now it's not working anymore

So far, so good. Didn't expect the freezer coils to run thru the shelves, that's a little different, and means the shelves aren't movable or removable. Other than that, can't beat it for the price.

Absolutely the worst product I have ever purchased. The customer service through this company Thomson is horrible. The product is garbage . You should not even have it available in your stores or on-line. What a huge disappointment.

Shelves broken on the inside. We thought this would be a great purchase for the price. We didn't want anything real big. Will never make this mistake again. We were told they have had many returned, because of this same problem. You do not know there is a problem until you get them home and take them out of the box.

Bought this as a Christmas gift for our daughter and son-in-law. Perfect size for their small family. I wish it was self defrosting, but that didn't matter to them since it is used as additional freezer space for home processed fruit, veggies and stock.

This is small but right size for me. Problem is it was bent at the backside so it was hard to level.I didn’t return as it was an 45 minute drive one way. And would have to reload. And it does have wheels but no way to lock. So when you open the door it moves. This is very annoying. I used some old fashioned rubber door stops.

My first freezer came broken(may have happened in shipping). Got on the phone with sam's club and they immediately reordered a new one for me and took care of the return all in 15 min. Fedex a as there the next day to pick up the broken one and two days later the new one came and after 15 min. Set up it works great. The customer service was great

Purchased this about a month ago. It replaced a 5.0 c.f. chest type freezer and is soooo much more convenient than digging thru layers of food to find a specific item. It also occupies about half the footprint of the smaller chest type freezer. As I said - so far, so good!!!

Great little freezer. I am a extremely disappointed after I reversed the door swing there was an almost 1/2” gap in the door seal making it impossible to seal. I had to change the swing of the door back to as it came making it inconvenient to open in the place I wanted to put the freezer.