This item came damaged. I was not happy with the support of Curtis....after two weeks of waiting on something to be done, I took time back to Sam’s. Wonderful customer service there!

It arrived at my son’s home with a cracked top. After called Sam’s they were told to call the manufacturer. They did, and have not been contacted in weeks.. not happy.

When I received the freezer it was left right on my door step, I had to get someone to help me move it to my basement. When I opened it was cracked and the door fell off, I now trying get in contact with Sam Club about this issue.

I live in the Pittsburgh , PA area and had to travel to Morgantown,Va to pick this up. In my area there were none to be found and Morgantown had 10 plus.

Have had the freezer plugged in leveled and it wont freeze a 16 oz bottle of water. Thought it might have been to close to the wall eas 4 inchrs now 8 on all sides and no change. A return to Sam's as soon as I am able.

Great freezer. Have been looking at chest freezers but I know that if I gotten a standard chest freezer would never see the bottom again. This one is great, shelves to keep everything organized

After all the negative reviews on this, I purchased it. One review said the instruction said to let it sit in place 24 hours before plugging it in. I did this and so far fingers crossed all is good. Hopefully it remains good.

I bought this a month ago and I'm so happy I did. When we were in the store last week, I recommended to another member that also purchased this upright awesome freezer.

My review is only for outside appearance of this freezer which is excellent but cannot review it’s performance because it was purchased as a Christmas present!

I love the fact that its an upright freezer. Just not as big as i thought. Great on space. Wish a drawer came at the bottom. Other than that great buy.