I bought this about three weeks ago. The first one I got did not work and I had to return it to the store. Got a second one and it’s been working great ever since!

Received a broken Freezer and can't seem to get the replacement. Received an email it was on its way and its was suppose to be delivered Aug 5th and we still don't have it and can found out no information.

I needed to be able to keep extra frozen items without having to go to the basement to get them. Knees aren’t what they used to be so this freezer is perfect. Keeps all my extras and makes it so convenient . Love it!!!!

We purchased four of these freezers. One of them was damaged but it appears to be working. The customer service department when we picked them up was excellent!

Received 2 weeks later than original delivery date. When it was delivered to our house, we opened the box and the freezer had 4 dents. We were suppose to get $50 credit which was not received.

Purchased this freezer, brought it home and it didn’t work. Waited 36 hours and it still didn’t cool down whatsoever. Upon looking into this freezer more, there seem to be lots of issues with them either not working or stopping working early on.

We bought this freezer for the two of us. With Our bottom refrigerator freezer, things got lost. We also needed more room for fish that we caugh in the lake. Really like it. My husband build a little rack to place it on.

This Thomson Upright Freezer is perfect for a little extra freezer space. Nice and slim so it doesn't take up a lot of space. Five shelves so you can easily get to what you're looking for without digging over into a big deep freezer.

Received freezer with a big indention on side of door and bracket for door was bent. It was banged up pretty bad. Definitely not what I expected from Sam's Club.

The first freezer I picked up did not get cold (only 17 then consistent 27 degrees. Returned it and got a second one - this one it working great, so far.