As I received the first freezer it had multiple dents and the door wouldn’t seal properly. We got a second one and it also had multiple dents. The seal wasn’t messed up and sams adjusted us 10% for dents which was only $20.

The first freezer I picked up did not get cold (only 17 then consistent 27 degrees. Returned it and got a second one - this one it working great, so far.

This is a great space saving freezer! We bought our first one and it didn't freeze at the top, but we easily returned to Sams Club for a replacement and this one works great.

No real issues with performance of freezer, But either at factory/warehouse, or during shipment the freezer had some serious physical damage. Had to make repairs on exterior.

After all the negative reviews on this, I purchased it. One review said the instruction said to let it sit in place 24 hours before plugging it in. I did this and so far fingers crossed all is good. Hopefully it remains good.

Got tired of digging to the bottom of my chest freezer. This is a simple upright freezer that doesn’t take up space. And I still have my chest freezer for the hunts.

After two deliveries of this freezer with box being in excellent condition, both freezers were dented in multiple places and both tops were broken, would not recommend buying this product!

When I received the freezer it was left right on my door step, I had to get someone to help me move it to my basement. When I opened it was cracked and the door fell off, I now trying get in contact with Sam Club about this issue.

Have had the freezer plugged in leveled and it wont freeze a 16 oz bottle of water. Thought it might have been to close to the wall eas 4 inchrs now 8 on all sides and no change. A return to Sam's as soon as I am able.

Like the functionality of the freezer, unfortunately it came with dents. Decided to keep it rather than hassle a return or exchange. Working good so far.