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Customer reviews for Thomson Upright Freezer 6.5 cu. ft. for
Thomson Upright Freezer 6.5 cu. ft.

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Showing 251-260 of 2,309 reviews
Jul 12, 2024
Cinsy
4 out of 5 stars review

Verified Purchase

Nice size freezer

Nice little freezer thats for small apartments like mine but whereever it shipped from there is damage on the right corner at the bottom.so apparently someone was throwing it around to damage it.

Helpful?52HMGDZ492XF40980104427
reply from Curtis International Ltd.

Hello Cinsy, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer 6.5 cu. ft. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

Apr 23, 2021
Marie
1 out of 5 stars review

Verified Purchase

Disappointed

This is the 3rd one of these freezers that I have attempted to buy. I say attempted because each one that I received has been defective in some form or fashion so I’ve had to return them.

Helpful?52HMGDZ492XF40980104427
reply from Curtis International Ltd.

Hello Marie, we appreciate your feedback and would like to apologize for your recent experience with the Thomson 6.5 Cu.Ft. Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853

Jul 24, 2021
GrayEagle
5 out of 5 stars review

Verified Purchase

Small Backup Freezer

Very compact, easy to handle upright freezer. Perfect size as a backup to your fridge freezer. If you’re a large family, the amount of space will probably bot be sufficient for your frozen storage needs.

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hi Gray Eagle - we are happy to hear you are pleased with your Thomson Upright Freezer.

Oct 15, 2020
Anonymous
5 out of 5 stars review

Verified Purchase

Perfect size and great price!

I've had this freezer for over a month now. It works great! It doesn't take up a lot of space and runs quiet. It holds enough for my needs and I'm very happy with my purchase!

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hi - We are glad you are enjoying your new Thomson Upright Freezer.

Aug 4, 2024
Marian
1 out of 5 stars review

Verified Purchase

Disappointed

The freezer was delivered damaged. I requested a replacement. It was delivered damaged. Back of both boxes had oil leaked all over the bottom and they wouldn’t run. Called Sams requested refund and still waiting for it to be resolved.

Helpful?52HMGDZ492XF40980104427
reply from Curtis International Ltd.

Hello Marian, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer 6.5 cu. ft.. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

Aug 13, 2020
Julie
5 out of 5 stars review

Verified Purchase

Happy with the Freezer

I love it!!!!! It's a great size. It has a small footprint and is plenty roomy inside. There are two models being delivered for this freezer. I did have to return the first freezer because it was dented on the bottom. That one had a 1-2-3 dial to control the temperature. The second one has a 1-7 dial and I like that better. The tech support and the staff at my Sam's Club were both very helpful. It freezes well. It does frost up. But so far, it hasn't freezer burned anything. I'm happy with my purchase.

Helpful?52HMGDZ492XF40980104427
May 2, 2018
Raych
3 out of 5 stars review

Verified Purchase

Nice size

I bought this online. It was well packaged but they one concern I had was there was a Dent in the front where a fork lift look like it had hit it and on the side under the clear wrap there was scraped off paint and black dirt. I was offered a discount and decided to go ahead and keep it and it's working well

Helpful?52HMGDZ492XF40980104427
Oct 14, 2018
Mary
5 out of 5 stars review

Verified Purchase

Great value. And 'Free' delivery

We've been looking for something just this size for a very customized area, the 'fruit cellar' of our +100 year-old home. I read reviews prior. If people had trouble with this freezer, I wondered if they read instructions about letting it rest for a couple of hours before plugging it in after moving it, especially if it was tilted excessively. It was priced very reasonably and you can't beat 'Free' for a delivery charge!

Helpful?52HMGDZ492XF40980104427
Sep 1, 2024
Ailene Hooper
1 out of 5 stars review

Verified Purchase

Don’t purchase online!!

I purchased this freezer online. It arrived with heavy damage. I tried calling the 1-800 number, was on hold almost an hour before I hung up. Tried calling the store next day, got put on hold. Drove to the store while I was on hold (45 minutes), stood in line. The associate in the store was quite rude, I asked for the manager who told me I could load the freezer in my car and return it myself, I ordered online Beto can’t lift this thing myself, or call the 1-800 number to have them arrange pick up! Don’t purchase this product online, you won’t be able to get any help!

Helpful?52HMGDZ492XF40980104427
reply from Curtis International Ltd.

Hello Ailene Hooper, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer 6.5 cu. ft.. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

Dec 10, 2020
Freezer buyer
4 out of 5 stars review

Verified Purchase

Freezer

So far so good. Love the freezer and size. The price was very good compared to others in size range. I do not have the freezer long so I cannot say how good it is. I would have given it 5 stars but was not offered an extended warranty when I purchased on line. Hopefully it last, I really like it.

Helpful?52HMGDZ492XF40980104427