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Customer reviews for Thomson Upright Freezer 6.5 cu. ft. for
Thomson Upright Freezer 6.5 cu. ft.
4 out of 5 stars
stars
4,741 ratings2,310 reviews
  1. 5 stars58% (2,740)
  2. 4 stars16% (750)
  3. 3 stars7% (320)
  4. 2 stars4% (173)
  5. 1 star16% (758)

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Showing 2,231-2,240 of 2,310 reviews
Feb 10, 2016
Reviewer name: Kimberly
1 out of 5 stars
1 out of 5 stars review

Poor shipping

Product was damaged when we unpacked it. The entire top of the freezer was cracked and the door wouldn't stay on

Review from walmart.com
Helpful?52HMGDZ492XF40980104427
Oct 9, 2019
Reviewer name: Jane
1 out of 5 stars
1 out of 5 stars review

Never worked

It never worked when I got it all the way home and plugged it in. Waited 3 days and.... nothing. SAMs was great about the return though.

Helpful?52HMGDZ492XF40980104427
May 27, 2020
Reviewer name: Diane
1 out of 5 stars
1 out of 5 stars review

Leaks

It started leaking 2 months after we bought it. We exchanged it and the new one leaked immediately. Taking it back.

Helpful?52HMGDZ492XF40980104427
Aug 1, 2019
Reviewer name: Joseph
1 out of 5 stars
1 out of 5 stars review

came damaged

The freezer came damaged and not operational. The freezer has numerous endings and dents; I plugged it in and noticed it doesn’t work at all!!

Helpful?52HMGDZ492XF40980104427
Jan 26, 2016
Reviewer name: gmaell
1 out of 5 stars
1 out of 5 stars review

damaga

Freezer delivered with a dent in plain view on front door and it was covered up with the energy efficient sticker. Unbelievable

Review from walmart.com
Helpful?52HMGDZ492XF40980104427
Nov 20, 2023
Reviewer name: was happy now I am not
2 out of 5 stars
2 out of 5 stars review

was good until it wasn't

we have had this for 2 years loved it and all the sudden it quit working now I have lost lots of food

Helpful?52HMGDZ492XF40980104427
reply from Curtis International Ltd.

Hello was happy now I am not, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations.

Jan 18, 2017
Reviewer name: Uvlight
1 out of 5 stars
1 out of 5 stars review

Do not buy.

Stopped working after 13 months, 1 month past warranty. Nothing company can do, it is out of warranty.

Review from walmart.com
Helpful?52HMGDZ492XF40980104427
Sep 30, 2024
Reviewer name: tbrown
1 out of 5 stars
1 out of 5 stars review

broken

I bought this almost 2 yrs ago in Nov ot quit working and lost lots of food, is there any warranty? thank you for any help

Helpful?52HMGDZ492XF40980104427
reply from Curtis International Ltd.

Hello tbrown, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer 6.5 cu. ft. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations.

Apr 1, 2021
Reviewer name: homeowner
4 out of 5 stars
4 out of 5 stars review

don’t switch the door!

Great working freezer but had to switch door opening side and now it doesn’t seal so freezer is useless to me

Helpful?52HMGDZ492XF40980104427
Aug 10, 2024
Reviewer name: Angelabella1
1 out of 5 stars
1 out of 5 stars review

Hot to touch

This freezer is extremely hot on the sides. I am afraid it may catch on fire. My regular deep freezer is cool on the outside.

Review from walmart.com
Helpful?52HMGDZ492XF40980104427