Customer reviews for Thomson Upright Freezer 6.5 cu. ft.

Customer reviews for Thomson Upright Freezer 6.5 cu. ft. for

Thomson Upright Freezer 6.5 cu. ft.

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4 out of 5 stars

stars4,740 ratings2,309 reviews

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Showing 2,231-2,240 of 2,309 reviews

May 27, 2020

Diane

1 out of 5 stars review

Leaks

It started leaking 2 months after we bought it. We exchanged it and the new one leaked immediately. Taking it back.

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Oct 9, 2019

Jane

1 out of 5 stars review

Never worked

It never worked when I got it all the way home and plugged it in. Waited 3 days and.... nothing. SAMs was great about the return though.

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Jan 18, 2017

Uvlight

1 out of 5 stars review

Do not buy.

Stopped working after 13 months, 1 month past warranty. Nothing company can do, it is out of warranty.

Review from walmart.com

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Dec 2, 2019

suzy

1 out of 5 stars review

very bad quality

I shocked when I open the box It very bad quality and has broken door And broken from the top I returned immediately

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Nov 20, 2023

was happy now I am not

2 out of 5 stars review

was good until it wasn't

we have had this for 2 years loved it and all the sudden it quit working now I have lost lots of food

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reply from Curtis International Ltd.

Hello was happy now I am not, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations.

Aug 25, 2020

Nae

4 out of 5 stars review

Thomson freezer

Nice freezer for small space. Works great. Only complaint it freezes up with ice and have to defrost regular.

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reply from Supplier Response

Hi Nae - try adjusting the door. Loosen the top hinge and pull the door closer to the body of the freezer. Try closing the door on a dollar bill at several locations around the perimeter of the freezer - there should be significant resistance when you try to pull the dollar bill out. You can also adjust the front legs so the front of the freezer is slightly higher than the rear - this will allow gravity to aid in holding the door closed firmly.

Apr 21, 2021

Liz

3 out of 5 stars review

Damaged

Item damaged upon opening. Other then that seems to be a decent little freezer. I think it's a bit over priced.

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Apr 3, 2020

Nicole

1 out of 5 stars review

Stopped working after 1 month

Same problems with the door fallen off and now it stopped to work after only a month! My whole stuff is damaged and that in a pandemic :( awesome! :(

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reply from Supplier Response

Hello Nicole, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer (6.5 cu. ft.). We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Jul 26, 2020

Cheena

1 out of 5 stars review

Couldn't get it working from the time of purchase

We bought this freezer. We got it home and read the instructions before plugging it in. It never turned on so we returned it.

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Jul 17, 2022

Tara

5 out of 5 stars review

The perfect extra freezer!!!

I bought mine over a year ago and love it I’m buying another one tomorrow! No issues at all so I’m really surprised at some of the reviews.

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reply from Supplier Response

Hi Tara, we are pleased to hear that you are enjoying your Thomson Upright Freezer.