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Customer reviews for Thomson Upright Freezer 6.5 cu. ft. for
Thomson Upright Freezer 6.5 cu. ft.
4 out of 5 stars
stars
4,741 ratings2,310 reviews
  1. 5 stars58% (2,740)
  2. 4 stars16% (750)
  3. 3 stars7% (320)
  4. 2 stars4% (173)
  5. 1 star16% (758)

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Showing 2,111-2,120 of 2,310 reviews
Feb 20, 2016
Reviewer name: ccjlexie
2 out of 5 stars
2 out of 5 stars review

Igloo 6.9 cu ft upright freezer

This freezer is very poor quality material. The plastic was damaged (hidden) in the shipping carton. I had to reverse the door because the hinges support (plastic) was broken. The top cover was broken on top right side, would not stay down. I used super glue to fix it. It is running quietly and seems to be freezing good. I hope the motor and condensing unit are better quality than the plastic body.

Review from walmart.com
Helpful?52HMGDZ492XF40980104427
Apr 28, 2020
Reviewer name: Mark P
1 out of 5 stars
1 out of 5 stars review

Fourth Time Isn’t a Charm

First one I got feet were all jacked up so I could not change the door, changed the other two just fine but the freezer wouldn’t get cold. Finally got one (fourth try) that I could reverse the door and actually would freeze stuff. I bought it on 11/3/19. Today I had to throw out over $200 worth of food. Sams warranty ran out after 3 months and Thomson warranties it for a year. They had me send a copy of the receipt and had me take numerous pictures. Not sure if they are going to send me another piece of junk or have someone come out and fix this piece of junk. I would NEVER trust this thing again with anything in it over $50. Only reason I kept the 4th one was the size and it being upright. This thing is true garbage

Helpful?52HMGDZ492XF40980104427
reply from Curtis International Ltd.

Hello Mark P, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer (6.5 cu. ft.). We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Mar 22, 2016
Reviewer name: Coolman
1 out of 5 stars
1 out of 5 stars review

I WARN YOU!! DO NOT BUY THIS!!

THE WORST FREEZER EVER!! THE FREEZER ARRIVED DAMAGED AND THE DOOR KEPT FALLING OFF, I THEN DECIDED TO ORDER A REPLACEMENT! WHEN THE REPLACEMENT CAME WHAT DO YOU KNOW! IT WAS DAMAGED TOO! I JUST ASKED FOR A REFUND AND DECIDED NOT TO BUY A FREEZER FROM WALMART.

Review from walmart.com
Helpful?52HMGDZ492XF40980104427
Dec 14, 2015
Reviewer name: Billy
1 out of 5 stars
1 out of 5 stars review

Not as good as it looks.

I picked up my freezer a week later than was told I would receive it, took it out of the box, the top in front was busted lose, after fixing that, I plugged it in and the next morning I checked it to find the door does not seal at the bottom and the freezer full of frost. This is the worst freezer I've ever seen, it shows shelfs, but you can not remove them or adjust them.

Review from walmart.com
Helpful?52HMGDZ492XF40980104427
Jun 4, 2025
Reviewer name: sassy classy treats llc
1 out of 5 stars
1 out of 5 stars review

Poor quality

Gets so much frost ....that you cnar even put stuff in it frost bite on everyrhing ..

Helpful?52HMGDZ492XF40980104427
Jan 17, 2022
Reviewer name: Chris
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

No title

Great frezzzer

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hi Chris - we are happy to hear that you are enjoying your Thomson Upright Freezer.

Sep 21, 2021
Reviewer name: Juan
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Better than the regulars one

Excellent

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello Juan - we are glad you are enjoying your Thomson Upright Freezer.

Jun 30, 2021
Reviewer name: Tuan
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

DOA

DOA

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello Tuan, we appreciate your feedback and would like to apologize for your recent experience with the Thomson 6.5 Cu.Ft. Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Oct 19, 2021
Reviewer name: Ernie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

T

Good so far

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hi Ernie - we are happy hearing you are enjoying your Thomson Upright Freezer.

May 13, 2021
Reviewer name: James Richardson
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Thompson freezer

Bought for grandkids

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hi James Richardson - we are happy to hear you and your grandkids are pleased with their Thomson Upright Freezer. What a thoughtful and practical gift.