great little freezer

Bought brand new, and it doesn't say on the box but I already know that you should let refrigerators and freezers sit upright for up to 24 hours. it didn't seem to do any good this unit has been plugged in for nearly 5 hours now and has not gotten any degree cooler. if it's not operating normally tomorrow it's getting returned to Sam's club.

I bought this less that a year ago. It was kept inside my home and hold a decent amount of food for being small. It worked great until it randomly stopped. I lost hundreds of dollars worth of food. It has taken months dealing with the warranty company trying to get a refund or replacement.

Great freezer to start with but after one and half months, it stopped working. First, it was the top shelve that stop working, then second, then the whole freezer is not cold anymore. There's a lot of ice buildup and I tried to empty out the freezer and defrost it but still no help.

1st freezer I bought showed up broken, the cardboard was soaked in oil at the back and the freezer would not work. Sam's accepted the return for an exchange without issue. 2nd Freezer arrived, box looked ok, but there is very little protection in the box around the freezer. It works great, but came with 5-10 dings/dents around the unit. Since it works, keeping this one to avoid the hassle of shipping it back for another exchange.

So I purchased this and picked up on a Friday, took it back Saturday because the door just fell off as in one of the reviews I saw that the pins were too short, that would be correct but unlike the gentleman I am not gonna Jerry Rig it with a piece of board lol. I should have known by the mixed reviews that I would be unhappy with this purchase. I was so excited to not have to bend over into a chest freezer. But guess what, I now have a chest freezer.

Looks like fork lift or something happen to this freezer. If I didn’t live 1 and 1/2 hours away I’d take this back. But since you have to destroy box to get it out it would be worse by the time I got it back to Sam’s. We went ahead and put it in place and I forgot to take a picture, but I reached back and took a picture. Needed a small freezer for all the garden items I have in mason jars.

Don’t buy this! It broke after 29 DAYS! Thank god we were able to return it because it was within 30 DAYS! We didn’t buy the extended warranty so we would have been stuck with and out $200+. It all of a sudden stopped getting cold. We lost everything in it by the time we found out. 2 days before it went completely warm I got ice cream out, there was a lot of frost inside that hadn’t been there in the week a leading up to that day and the ice cream was still frozen but it was a little easier to scoop.I didn’t think anything of it. The freezer still was cold, everything it was fine except frost was on everything bad. It was set to 2 so I set it a little higher almost to 3 and left it. 2 days later I opened the door and everything was completely warm. Like opening a cooler after a weekend of camping and all the ice had melted. Still plugged in and everything.

1st one delivered had 2 dents in the door and side, and 2 cracks in the plastic band on top of freezer. Packed it up and returned to the store. Got the 2nd one unpacked, moved into place, and loaded with food when we thought it was getting cold. Next morning, food ruined and not cold at all. Now I have to load it back up and take back to the store! No desire to try a 3rd one! Do NOT recommend.

We have been searching for a vertical freezer that would allow us the store more food. One week after plugging in the freezer I noticed that it stops freezing and all the food on the inside spoiled. Extremely disappointed because I normally never have issues with items excepted by Sam’s Club. We did all the trouble shooting steps multiple times.