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Customer reviews for Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes for
Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes
4.4 out of 5 stars
stars2,732 ratings1,523 reviews
  1. 5 stars72% (1,961)
  2. 4 stars12% (318)
  3. 3 stars5% (132)
  4. 2 stars4% (104)
  5. 1 star8% (217)

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Showing 541-550 of 1,523 reviews
Jan 5, 2017
Amy
5 out of 5 stars review

Absolutely Amazing!

I cannot wait until bed time now! I have had a few different toppers over the last few years and this is definitely my favorite. I was worried at first due to the reviews from people saying that it gets too hot but I think that might be due to the type of sheets that they are using. I normally get warm at night but that hasn't been an issue with this topper at all. We had gotten a new Serta King Size mattress that was supposed to be pillow top but wasn't as soft as we wanted so we purchased this and we have had it for 6 months now. No body aches and I love that you don't feel all the movement from the other side of the bed. Bought another one for my spare room.

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Jul 16, 2019
AToZebra
2 out of 5 stars review

Misleading Explanation

I thought this was a 4” mattress topper. 3” of memory phone and 1” of pillow topper. FYI It IS NOT. It’s a 3” mattress and a separate mattress pad. It is not one piece. I guess they are considering the mattress pad the “pillow top” but it’s just a basic mattress pad. There is nothing extra soft, fluffy, firm, or thick about it.

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Aug 20, 2022
Joy
5 out of 5 stars review

Just what I expected.

These reviews are hilarious. They must expect this topper to be a $8,000 new mattress. It is comfortable and soft. The installation was normal and fit my king bed perfectly. If yall are going to be totall Karens about a good product, just go and buy a new mattress and quit sleeping on your grandma's 40 year-old handle down. You are no Princess and the Pea! This topper does what its advertised to do.

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Mar 13, 2023
Dee
1 out of 5 stars review

brown stains in the cover’s fabric

I purchased a Serta Pillow Top and Memory foam today at the Novi, Michigan Sams Club location. The quilted cover for the foam came with brown stains all over. I thought it was mold. I washed it on the “whites” setting in my washer and added bleach. The stains are still there. This product is not a cheap item. I took pictures. Serta doesn’t care about the quality of items.

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Jan 28, 2018
This Topper Is Incredible
3 out of 5 stars review

I have always had pressure point pain sleeping on any mattress. With this topper, I feel like I'm sleeping on a cloud. I never move all night long (I used to change position hourly). It is so good, I'm buying my elderly mom one this week. I definitely recommend this mattress topper!

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Mar 7, 2023
PCB
5 out of 5 stars review

Like laying on a cloud!

I don’t usually write reviews, but this pillow top is just what my body needed to help help my aching body. I ordered a Lulaa bed in a box with firm on one side and soft on the other as it’s flippable! It was only two weeks and my shoulders and hips were hurting so badly. When I put this on within a few days my pressure points in hips, shoulders and my neck felt so much relief. It is noisy with the cover but it’s so worth it. Mine sets directly on my mattress and it creates about 15” high as the top layer doesn’t make one inch. The skid bottom stays in place on my bed and then I put my deep pocket sheet on it and I am so pleased. I thought I would have to return the mattress I bought here at Sams Club and what a hassle it would have been. If you like to lay down and your body sinks just enough to take pressure off your joints this will be the ticket for you!

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Jan 1, 2023
Dk036
1 out of 5 stars review

Hard and discolored

We have purchased this exact same topper 3 times. First 2 were awesome. This last one was hard as a rock. It also had yellowed sections, which indicates old foam. Thankfully Sam’s let us return it. I think we were sent a really old one. Not Sam’s fault. This was on Serta.

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Apr 19, 2020
Tam in TN
1 out of 5 stars review

Comfortable, but WAY TOO HOT

Night one the topper greatly helped the comfort level of our mattress. Just 3 hours after my husband went to bed, he woke up in a puddle of sweat. Sheets were drenched. The bedroom was 69 degrees. I generally sleep cold, especially at 69 degrees, but was also too toasty. We pulled the topper off the bed, remade the bed with fresh sheets and went back to sleep. It's going back.

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reply from Supplier Response

Hello Tam, We are sorry that the Serta Memory Foam Mattress Topper has not met your expectations.This product is manufactured by our licensed partner Innocor and they will be able to assist you with the warranty/repair of this items. Please reach out to Innocor at 888-999-0499. Thank you!

Feb 22, 2019
BTBD
1 out of 5 stars review

Terrible rancid smell

I bought this mattress topper from Sam's just as I have done before. I set it up just as the instructions said and let it sit out for 48 hours. After putting the cover on and sheets, blanket, and quilt, it sleeps great. The big issue is that every time I move or roll over, the rancid smell hits me like a brick. And now, after several nights, I have stripped everything off, it totally permeated the bedding. I will have to wash everything. The smell is strong throughout the end of the house. Innocor says to let it sit out more!!! I guess I need to get a hotel room☹️☹️

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Mar 15, 2024
Gammi
5 out of 5 stars review

Awesome

As a late 70 year old Great Grandma, with aches and pains everywhere , I couldn't get a good nights sleep on my 15 year old mattress and topper. At this time I couldn't afford a new mattress, So I wanted to give this a try. So very happy I did. I opened my package and let it expand as directed, I put the pillow top cover in the dryer and fluffed it, and with a little bit of effort by myself I put the cover on and then put the topper on my bed. I am being very honest here. I got the first 8 hr, good nights sleep, that I have had in years

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