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Customer reviews for Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes for
Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes
4.4 out of 5 stars
stars
2,732 ratings1,523 reviews
  1. 5 stars72% (1,961)
  2. 4 stars12% (318)
  3. 3 stars5% (132)
  4. 2 stars4% (104)
  5. 1 star8% (217)

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Showing 231-240 of 1,523 reviews
May 15, 2022
Reviewer name: Annie
1 out of 5 stars
1 out of 5 stars review

Memory Foam will not expand

The memory foam will not expand. It is twisted from the extremely tight packaging and will not open smoothly. Not even possible to sleep on it. Usually memory foam opens fully after being unpackaged but not this. It was a complete waste of money.

Helpful?6SMVA7JYIA4N40618162159
reply from Serta Team

Hello Annie! We are sorry that the Serta Pillow has not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Apr 2, 2023
Reviewer name: jenndenn
1 out of 5 stars
1 out of 5 stars review

Too Short

I measured our pull out couch before purchasing this mattress topper. Per the measurements on the website, it should have come within an inch of the sofa but it’s about 5” short in both length and width. Definitely not a true full size.

Helpful?6SMVA7JYIA4N40618162159
Jul 15, 2022
Reviewer name: no
1 out of 5 stars
1 out of 5 stars review

do not buy

We’ve had this mattress topper for over 72 hours and it still hasn’t expanded. There are huge craters throughout the memory foam that make it impossible to lay on. Spent $200 to help back after surgery - not worth the week wait

Helpful?6SMVA7JYIA4N40618162159
Dec 13, 2023
Reviewer name: Ripley
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not good

Very, very soft. Absolutely no support compared to other toppers I have purchased in the past. Cover is lumpy and uncomfortable. Returned this item!

Helpful?6SMVA7JYIA4N40618162159
Jul 21, 2024
Reviewer name: DanSBDO
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Solves Our Problem

Gives a comfortable and good night's rest. We had a new mattress set that just didn't work out well. The topper solved all the problems we met with replacing the uncomfortable one.

Helpful?6SMVA7JYIA4N40618162159
Apr 30, 2021
Reviewer name: LuCinda
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Peaceful Sleep

I had to order this topper due to knee surgery. I was not getting any sleep and couldn't get comfortable until ordering this topper. The first night I slept so peaceful and comfortable. I am in love.

Helpful?6SMVA7JYIA4N40618162159
Apr 23, 2022
Reviewer name: Nancie
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not for heavy weights in my opinion.

My hip pain was gone the next morning. But its not for heavy people. Too hard to get out of the depth and roll over. Deep butt left my legs at uncomfortable angle. I had to return. Also the odor took 4 days to lessen.

Helpful?6SMVA7JYIA4N40618162159
reply from Serta Team

Hello Nancie. We are sorry that the Serta 4" Pillow-Top and Memory Foam Mattress Topper has not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Sep 3, 2020
Reviewer name: Pam
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

I gave the one I had which was wonderful to my dau

I have bought these for years and this one was just like laying a little flat pillow the on the bed. I gave the one I had which was wonderful to my daughter thinking I would get a 4 inch one but this one’s the same size and it’s just totally soft

Helpful?6SMVA7JYIA4N40618162159
reply from Supplier Response

Hello, we are sorry that the Serta 4" Pillow-Top and Memory Foam Mattress Topper has not met your expectations. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Dec 16, 2018
Reviewer name: EagleSailor
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Superior Comfort

Purchased 1 for a King Bed in guest room. We are actually sleeping there for a season and REALLY ENJOYING the comfort! Like it so much we have purchased a second King for our master bedroom water tube bed!

Helpful?6SMVA7JYIA4N40618162159
Jan 7, 2017
Reviewer name: Dizzy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

So comfortable!

I purchased 2 of theses for my home. I've had them for about a year. Great quality and comfort. I sleep better and I have less aches and pains. I also got one for each of my grown children. They love them, too!

Helpful?6SMVA7JYIA4N40618162159