Thank you for choosing Prime Bones. We're sorry to learn that your dogs didn't like Prime Bones Chew Stick with Wild Venison. We know dogs aren’t always easy to please. We want to gather more information about their preferences and help you find the recipe they might love. Please get in contact with us by following this link: https://www.purina.com/contact-us. -The Prime Bones Team

Thank you for bringing this to our attention. We're very sorry to hear about your dog's experience with Purina Prime Bones Chew Stick with Wild Venison, and we hope he is feeling better now. We take complaints of this nature very seriously, as the health and safety of pets are our number one priority. We'd like to learn more and offer our assistance. Please contact us at 1-800-778-7462 (800-7PURINA) whenever you have the opportunity. We are available Monday through Saturday from 8 a.m. to 5 p.m. (CST). We look forward to speaking with you. – The Prime Bones Team

We're sorry to hear your sweet dog isn't feeling well and we hope they are feeling better now. We're pet owners and lovers too and the same chew sticks you feed your dog are the same ones we feed ours. We wouldn't foresee a situation like this happening, and we'd like the opportunity to learn more when you have the time to call us at 800-778-7462 (800-7PURINA). We're available Monday through Saturday from 8 AM – 5 PM CST. Thank you for bringing this to our attention. We look forward to speaking with you soon. The Purina Team