Thank you for reaching out to us. We’re sorry to hear that your dog did not enjoy the Purina Moist & Meaty Burger With Cheddar Cheese Soft Dog Food. We know how important it is to find a recipe that not only meets your pet’s nutritional needs but also appeals to their taste. We’d love the chance to learn more about your dog’s preferences so we can help recommend an alternative they might enjoy. Please don’t hesitate to contact us through the following link: https://www.purina.com/contact-us. - The Moist & Meaty Team

We’re truly sorry to hear about your experience with Fancy Feast Medleys Florentine Collection Gourmet Wet Cat Food. We understand how hard it is to finally find the one food your cat will eat, only to have it change without clear explanation. Your feedback about the recipe change and its impact on your cat is very important, and we truly regret the inconvenience and worry this has caused. Changes are part of an ongoing process of continuous improvement to provide better products to our consumers and their pets. As pet owners ourselves we relentlessly pursue innovative ways to give pets the best life possible. Our team of nutritionists, behaviorists, veterinarians and other specialists are continually innovating and shaping the future of pet care for your pets, and ours. We’d appreciate the opportunity to learn more and properly address your concerns. Please contact us at 1-800-933-0991. We're available Monday through Saturday: 8 a.m. - 6 p.m. CT, and we look forward to speaking with you soon. - The Moist & Meaty Team