Thank you for reaching out. We're sorry to hear about your experience. We know you want what's best for your dog, and so do we. The health and safety of pets is our number one priority. All of our products are 100% complete and balanced for their intended life stage and are safe to feed. We use only high-quality ingredients that meet our strict code of standards. We'd like to learn more about your specific experience with Purina Moist & Meaty Dog Food, Burger w/ Cheddar Cheese Flavor and lend a helping hand. When you have a chance, please give us a call at 1-800-778-7462 (800-7PURINA). We are available from 8 a.m. to 6 p.m. (CST) Monday through Friday, and 8 a.m. to 5 p.m. (CST) Saturday. We look forward to speaking with you. – The Moist & Meaty Team

We're sorry to hear your sweet dog didn't care for Purina Moist & Meaty Dog Food, Burger with Cheddar Cheese Flavor and we'd love to learn more about the flavors they love. Please call us at 800-778-7462 (800-7PURINA) when you have the time to talk. We're available Monday through Saturday from 8 AM – 5 PM CST. Thank you for bringing this to our attention. We look forward to speaking with you soon. - The Purina Team