Your long-time loyalty means a lot to us, and we're very sorry for your disappointment and frustration with the Dawn Original scent change. This update was implemented after receiving positive feedback during extensive testing with consumers, and this is the first scent change for Dawn Original in over 10 years. Please be assured that we value your feedback greatly and are sharing it with the rest of our Dawn Team. Consumer feedback is vital in helping us improve our products and ensuring that we deliver the best possible experience to our consumers; it’s also instrumental in guiding the Dawn Team as they continue to work on future innovations. Additionally, it is true that our products undergo lots of safety testing, so we wouldn't expect you to get a headache from using this Dish Soap. This isn't something we take lightly, so we'd like to learn more, help you best, and tell you about our Free & Clear Unscented version. Please give us a call at (800) 725-3296.

We thank you for your longtime loyalty to Dawn, Sherr, and appreciate you taking the time to share your feedback with us. We did recently update the scent of Dawn Ultra Original, after consulting with a team of Dawn users. Scent preference can be very personal, and we do apologize that you're not enjoying this change. We value your feedback greatly, and it will be relayed to our R&D Team. We'd recommend giving our Dawn Free & Clear Fragrance Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.

We're sorry to hear that you're unhappy with the scent of your Dawn Ultra, Cathleen. We do extensive research and testing when we design our products to make sure we're creating scents that meet the needs/preferences of our consumers, so please know that this isn't the experience we want you to have when using Dawn, and we value your input greatly. Your satisfaction means a lot to us, and we hope you'll give Dawn another try. We have a variety of scents if the Original no longer meets your needs, including an unscented version called Dawn Free and Clear, Unscented. We'd love to help you find the right product for you and assist further with this. Please give us a call at (800) 725-3296, any time from 9:00AM-6:00PM EST Monday-Friday, so we can help!

Thanks for reaching out to Dawn and asking about the previous scent of Dawn Ultra Original. Because we do not have plans to return to that fragrance, we hope you'll visit our website to learn more about the scents that we do offer. Our Fresh Rain is a great option, as is our Dawn Free & Clear Fragrance Free. We also suggest our Pomegranate & Rose Water Gentle Clean. If you'd like to talk more with us about the dish soaps we're currently offering, we hope you'll call us any Monday-Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.

We appreciate you taking the time to share your feedback with us. Please know that we do extensive research and testing to make sure our products are always safe and effective to use as directed, and meet the needs/preferences of our consumers, so we're really sorry to hear that you're unhappy with the scent of your Dawn, and that it gave you a headache, as this is not the experience we want or expect you to have. Consumer input is vital in helping us improve our products and ensuring that we deliver the best possible experience to our consumers, so we're grateful you brought this to our attention. If you're concerned with how the product is affecting you, please be sure to discontinue use. Your satisfaction means a lot to us, and we hope you'll give Dawn another try. We have a variety of scents if the Original no longer meets your needs, including an unscented version called Dawn Free and Clear, Unscented. We'd love to help you find the right product for you and assist further with this. Please hold on to your product and give us a call at (800) 725-3296, any time from 9:00AM-6:00PM EST Monday-Friday, so we can help!

Your loyalty means a lot to us, so we're very sorry for your disappointment with the Dawn Original Dishwashing Liquid scent change. This is the first scent change for Dawn Original in over 10 years, but please be assured that we value your feedback greatly and are sharing it with the rest of our Dawn Team. Consumer feedback is vital in helping us improve our products and ensuring that we deliver the best possible experience to our consumers; it’s also instrumental in guiding the Dawn Team as they continue to work on future innovations. In regard to the scent lingering on your dishes, we wouldn't expect this to be your experience, however, if the soap isn't completely rinsed off, or if the dishes have become porous, it is possible. If certain items always pick up a flavor, they're probably worn to the point of being porous and should be washed by hand. It might help to know that cast iron and plastic items can absorb flavors. To remove the scent/taste, please soak the dishes in hot water with some distilled white vinegar added. We hope this was helpful, but we'd like to learn more about your experience, try to make things right, and tell you more about our Dawn Free & Clear version that offers our lightest scent. Please give us a call at (800) 725-3296 so we can help you best.

Your feedback means a lot to us, so we appreciate you taking the time to share your recent experience using Dawn Original Dishwashing Liquid with us. This is the first scent change for Dawn Original in over 10 years, and we're very sorry you're disappointed. Consumer feedback is vital in helping us improve our products and ensuring that we deliver the best possible experience to our consumers; it’s also instrumental in guiding the Dawn Team as they continue to work on future innovations. Our products also go through extensive safety testing, so we wouldn't expect you to feel nauseated from the smell. We recommend discontinuing use of this version of our dish soap, if you haven't done so already. In regard to the scent lingering on your dishes, we wouldn't expect this to be your experience either, however, if the soap isn't completely rinsed off, or if the dishes have become porous, it is possible. If certain items always pick up a flavor, they're probably worn to the point of being porous and should be washed by hand. It might help to know that cast iron and plastic items can absorb flavors. To remove the scent/taste, please soak the dishes in hot water with some distilled white vinegar added. While we hope this was helpful, we'd like to learn more, try to make things right, and let you know about our new Dawn E-Z Squeeze Free & Clear Fragrance-Free Dishwashing Soap that we think you might love. Please give us a call at (800) 725-3296 so we can help you best.

Your long-time loyalty means the world to us, and we're very sorry to hear about your experience with our new Dawn Ultra Original scent. Quality and safety have always been at the forefront of everything we do, and while scent preferences will always vary from person to person, we would not expect you to experience a headache when using it as directed. This is because all of our products go through extensive testing to ensure safety with proper use. Your wellbeing means a lot to us, so please discontinue using the Dishwashing Soap if you haven't done so already. In regard to the scent lingering on your dishes, we wouldn't expect this to be your experience, however, if the soap isn't completely rinsed off, or if the dishes have become porous, it is possible. If certain items always pick up a flavor, they're probably worn to the point of being porous and should be washed by hand. It might help to know that cast iron and plastic items can absorb flavors. To remove the scent/taste, please soak the dishes in hot water with some distilled white vinegar added. This isn't something we take lightly, so we'd like to make a report to our Quality and Safety Team, make sure your voice is heard about the change, and tell you more about our new Dawn EZ-Squeeze Free & Clear Dish Soap as it has the cleaning power of Dawn you know, love, and trust, yet is unscented. Please give us a call (800) 725-3296.

We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.

Thanks, Joe, for picking up a Dawn Platinum Powerwash Dish Spray Refill, and using your previously purchased sprayer to dispense the product. We're sorry to learn that your sprayer's not working now. It might help to know that our Quality Team shares that each sprayer should last around 5 bottles. After 4-6 bottles, it's not unusual for the sprayer to need to be replaced. When you move the sprayer to a new refill bottle, be sure that the dip tube’s facing the same direction as the nozzle. Note that the tube bends. The bottom of it should be facing the same way as the nozzle. Speaking of the nozzle, check that it’s not clogged. If it is, run warm water over the nozzle for a few minutes to loosen any clogs that may have occurred. Let us know if this helps, by calling us any Monday through Friday, from 9 AM to 6 PM, EST. We’re happy to help at 1 (800) 725-3296.