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Customer reviews for Cascade Platinum ActionPacs Dishwasher Detergent Pods, Fresh Scent (92 ct.) for
Cascade Platinum ActionPacs Dishwasher Detergent Pods, Fresh Scent (92 ct.)
4.7 out of 5 stars
stars17.6K ratings7,440 reviews
  1. 5 stars86% (15.2K)
  2. 4 stars6% (1,085)
  3. 3 stars1% (244)
  4. 2 stars1% (214)
  5. 1 star5% (874)
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Showing 6,331-6,340 of 7,440 reviews
Aug 27, 2012
TxBari
2 out of 5 stars review

never quite rinses away, but cleans the dishes well

I have been a satisfied Cascade Pac user for years, and always liked the Orange scent. Tried the Cascade Complete Pacs 2012 Olympics Limited edition, and boy, what a difference. Even after 3 followup rinse cycles, the dishes still smell strongly of the detergent, and you can taste the flavor in any food stored in a plastic storage container. The dishes get really clean, and don't seem to have any residue, but all the dishes, especially the plastic ware, just smells for 2 or 3 wash cycles afterward. Plus, it costs more than the standard Cascade Pacs! No value there!

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489
May 25, 2011
trish
1 out of 5 stars review

disappointed

I have been a cascade user for years and recommended it to all I know. But, sadly, since the product change, it does not clean wll for me at all. My glasses are ruined and I consistently need to re-wash dishes from the dishwasher. I have tried other products with better success, but continue to buy cascade hoping for the same wonderful results as in the past. Unless something changes, I will not continue to use this product. It does not work and makes more work for my busy household. I am one sad costumer.

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489
Aug 19, 2012
TOMSwife
4 out of 5 stars review

Pac Popped open and stained shirt (Oh No)

Not happy. Love the results of the Cascade Action Pac on dishes and pots/pans. However, husband's hands were wet when he grabbed a pack to put in the dishwasher and it popped open and got all over his white shirt. Thought "it's just soap, it will wash out" but it didn't. Now he has little stains on the shirt and I can't get it out. Not with Shout. Not with Tide. Not with hand washing or machine washing. If it's soap, why won't it come out??

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489
Jul 31, 2012
Vickie29
5 out of 5 stars review

This product has great cleaning power and leaves my dishes shining.

I love Cascade Complete. I have to admit, I tried Finish because I had a coupon. I didn't even finish using what I had because my dishes came out dull and some were just not clean. Now , my dishes come out sparkling and clean again. I saw their advertisement the other day about millions had switched to them, It was interesting to see that they forgot to say how many had switched back. Thank you P&G for your great line of products. I use a lot of them with great confidence that they will all do the job for me.

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489
Aug 23, 2011
Deb
5 out of 5 stars review

Excellent Product

Have tried them all and cascade complete far out ways all the others. It dissolves completely everytime. Other brands I've tried would not dissolve completely in my dishwasher and had to rewash my dishes. I want to be sure my dishes are clean and with cascade complete that's what I get. Only brand for me.

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489
Sep 2, 2011
sarah
1 out of 5 stars review

worst purchase ever

they say its money back garuntee but the form dont download properly i didnt want to say anything and just get my money back but the form dont downloads so what am i gonna do so i am writing a review I have to run dishwasher 2 times and still i have clean some to dishes by hand too i am switching to finish cause its good and it cleans better so wont recommend to any one i dont know how these people find it good may be they havent used finish

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489
Aug 1, 2020
Deb
2 out of 5 stars review

Spots spots

I ordered this because I was getting low on dishwasher Detergent and there was a $4.00 off sale. I tried the first tablet yesterday and all of my dishes were spotty, I had Jet dry in my dish washer. I have never had any problem with spots before, this detergent is terrible! Going out and buy another detergent today. Wasted $16.00 on this soap!

Helpful?6EXNGBZD66N73700077489
reply from TheCascadeTeam

We're sorry you're experiencing spots on your dishes. Unfortunately, hard water can be a nuisance. It can fight against the detergent to allow minerals and food particles to settle back on dishes, which results in a film. Here are some tips to fight those spots. Use Cascade Rinse Aid. It's released in the rinse cycle to help prevent spots & film on your dishes.Ensure the water in your dishwasher is at least 120F/49C. It may help to run hot water from your kitchen sink hot for a few moments before starting the dishwasher.Make sure the dishwasher sprayer arms aren't blocked. They should be able to spin freely.Use Cascade Dishwasher Cleaner (without any dishes in your dishwasher). This helps remove the limescale and hard water deposits that can build up in your machine over time. We're always here to help you. Give us a call at (800) 765-5516 if you have any questions.

Jun 22, 2011
Vince
1 out of 5 stars review

Stinky dishes

We have an expensive Bosch diswasher that works wonderfully. Unfortunately, when we started using the cascade action pacs our dishes came out too stinky to use. They smell like bad fish. All our dishes need to be hand washed afterward, and heaven forbid we should use unrinsed dishes for guests. It is awful. Vancouver has naturally soft water so it could be that. We' had to throw the product out.

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489
Sep 2, 2011
Maria
5 out of 5 stars review

THE BEST!

Cascade Complete All-in-1 ActionPacs are the best! I have tried other packs of and they just don't do the job like Cascade. I highly recommend these to any one who needs a new cleaner. The reason I switched to the ActionPacs was because they were named the best cleaning product by Consumer Reports Magazine. Those people at Consumer Reports sure know what they are talking about!

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489
Nov 15, 2021
Cinde
1 out of 5 stars review

Doesn't Dissolve

I started using your Cascade Platinum pods about two months ago and was very pleased with the product. However, the last four times I used the pods, they didn't dissolve and all of my dishes were dirty. I unloaded all of the dishes and washed them by hand. Tonight I opened a new package of Cascade Platinum, but the same thing happened. I've read more than a few complaints about consumers having the same problem. I never had this problem using a dishwasher liquid, and I think it's time for me to go back to a liquid product What is Proctor and Gamble doing for its many dissatisfied consumers? Before closing, (1) I always run the hot water in my kitchen sink before starting the dishwasher, (2) my water is definitely hot enough, and (3) I always make sure that my dispenser is dry before loading a pod.

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489