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Customer reviews for Cascade Platinum ActionPacs Dishwasher Detergent Pods, Fresh Scent (92 ct.) for
Cascade Platinum ActionPacs Dishwasher Detergent Pods, Fresh Scent (92 ct.)
4.7 out of 5 stars
stars17.6K ratings7,439 reviews
  1. 5 stars86% (15.2K)
  2. 4 stars6% (1,085)
  3. 3 stars1% (244)
  4. 2 stars1% (214)
  5. 1 star5% (874)
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Showing 271-280 of 7,439 reviews
Aug 24, 2011
Impressedmomof2
5 out of 5 stars review

Amazing

I am amazed at how well the Cascade Complete Pacs worked. Yesterday I went to the store to buy some dishwasher detergent and bought a different brand. I loaded my dishwasher with stuck on food with the thought that my dishes would come clean. I was so wrong. They came out with gross crusty food on them that was horrible. I ran the load 3 times with the same "other brand" soap with the same outcome. So I went today to get different dishwasher soap and found the Cascade Complete ActionPacs. I came home and put the ActionPac in my dishwasher, started it up and my dishes came out with not a spec on them! This will be my new dishwasher soap from now on. Thank you Cascade for such a great product.

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489
Feb 9, 2021
LisaJane
1 out of 5 stars review

These are the worst dishwasher pods

Seriously, I cannot fathom why these have such great reviews. Not only is the cleaning power just ok, multiple times they never just stuck to the pod bay, didn't come out, didn't dissolve, didn't CLEAN, MULTIPLE TIMES. It's beyond frustrating when the dishwasher finishes its cycle and upon opening you realize you have to run the whole thing again. I'm going back to reliable good product Member's Mark and never buying these again.

Helpful?6EXNGBZD66N73700077489
reply from TheCascadeTeam

We can certainly understand your frustration, since we'd expect you to enjoy an easy yet effective clean with Cascade. Our ActionPacs™ are designed to dissolve completely in your dishwasher, leaving you with nothing but sparkling clean dishes. We have a few tips to make sure that they dissolve in every load: -Make sure the dispenser cup isn’t blocked. Anything can block the dispenser, from a dish to something small like a utensil. If blockage causes the dispenser to not open completely, the ActionPac™ will not come out and will not be fully exposed to the washing process. -Ensure the dishwasher sprayer arms can move freely. If anything is obstructing the path of the sprayer arms, it will help to move it. Additionally, make sure the holes in the sprayer arms aren’t clogged with rice or other small food particles. -Make sure your hands are dry when handling the ActionPac™ to make sure it doesn’t stick to the dispenser cup. -Low water pressure can be a factor, so try running the dishwasher when no other household demands for water are being used (e.g., showers, laundry, etc). -If needed, check to make sure your dishwasher is getting enough water. Place an empty cup on the top rack and run the dishwasher. If the cup is full of water after the cycle, you’ll know your dishwasher is getting enough water. To ensure your dishes get a great clean, we suggest running your kitchen sink with hot water before starting the dishwasher, trying a longer/heavy cycle, and making sure to wipe up any spills (such as rinse aid). We hope this helps! Your satisfaction means everything to us, so we'd be happy to learn more about your experience. When you have a moment, please give us a call at (800) 765-5516.

Aug 14, 2008
beadjeannie
5 out of 5 stars review

OMG this is the most amazing product

I have an older dishwasher that came with the apartment I live in. You had to completely wash the dishes before putting them in the dishwasher. I was basically using it to drain the dishes. I saw this on T.V. and went to walmart and got it. All I can say is it is almost magical the way it cleans. I tested it on several hard to wash dishes, dried oatmeal, dried rice krispy cereal and my stainless steel pots and everything came out clean, no stuck on food, no hard water residue. thank you! thank you! thank you! what a time saver. I am disabled and one of the hardest things to do is standing over the sink washing dishes.

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489
Feb 25, 2013
SurferDude
1 out of 5 stars review

Cascade capsules do not meet my expectations.

The capsules fail to desolve and leave a residue that can be tasted. Definitely not a quality product that is to be expected of a National Brand. After using the product several times, I had to throw away most of it. No, I can not recommend that anyone buy this product.

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489
Feb 25, 2013
Kris33
1 out of 5 stars review

My food tastes like cascade

I would not recommend the action pacs! The taste of dishwasher detergent has permeated all of my plastics. Any food stored in plastic is ruined, all of my rubber spatulas transmit the taste of detergent to my food. We use a lot of plastic with 3 kids and the house and I have had to replace it all! Very costly!

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489
Jan 19, 2013
NurseSheila
1 out of 5 stars review

Ruined my glasses

All of my glasses 24 total were ruined by etching when I switched to Cascade complete. I am horribly disappointed and will switch after I finish the pacs I have and replace all of my glasses. I have tried everything in the hope that the cloudiness was not caused by etching, but to no avail. Very disappointed.

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489
Jun 26, 2021
ppld120
1 out of 5 stars review

Verified Purchase

Using 12 & Not Experiencing a Clean Load is Abusiv

I just used twelve of these in a cycle and still had more than a few plates and cups that looked unwashed! I usually use six of these on average and only 12 after a family gathering. I was SO disappointed and heartbroken. We cannot live like this!

Helpful?6EXNGBZD66N73700077489
reply from TheCascadeTeam

Please know that it’s important that you should not use multiple pacs in one load. We certainly wouldn’t expect this quality from our products, so we’d like to learn more about your experience and help. Please give us a call at (800) 765-5516.

Dec 27, 2012
Terry1
1 out of 5 stars review

You can taste the Gain on your dishes

I have always used Cascade so decided to try the action pacs with Gain scent. The scent actually is very nice. However, I can taste the chemicals in my coffee and food. We have had to run a second rinse to try and get this off. I've thrown away the rest of the bag which irks me because they are expensive!

Review from cascadeclean.com
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Jun 8, 2011
mkk2
1 out of 5 stars review

Cascade

What has happened to Cascade!! I have used it for decades in hard and soft water, in several states and was pleased with the results. Now the film on everything is awful - I can't see me using vinegar on a daily basis. My gold rimmed dishes are suddenly discolored & I can't use vinegar on them! The glasses and flatware come out gritty. Just because phosphates have been removed shouldn't mean the product fails. Go back to the chemists and try again!!

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489
Mar 9, 2012
Don
1 out of 5 stars review

Very poor item, would not buy again

We tried the new Cascade with Dawn, shine shield formula, light green box. It left a white film over everything ... the old formula didn't. We have now switched to Finish and have had no problems at all. We live in rural Ont., our water is hard, from a well.

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489