My 18/10 cookware, silverware and clear plastic containers are all completely ruined. I tried washing them again after removing them from the dishwasher, but the stains appear to be permanent. I understand the need to remove the phosphates, but this is just wrong. I used to be proud of my cookware etc. Now I wash by hand the things I don't want ruined. I don't believe we have an hard water issue. I can say that I will no longer use this product. So sad after using Cascade for over 30 years.

We started using this product when we purchased a new dishwasher. I started to notice the bottom of my pans discoloring. I stopped putting them in the dishwasher. Then I noticed etching on my dishes and some emblems wearing off on mugs.. I have a collection. We quit using the product.

I have used cascade complete for years and love the product, but the new fragrance of lavender is unbelievably bad. It is so strong that the dishes smell for days. When trying to drink from a glass all you can smell is lavender before you can take a drink. Don't buy this particular scent unless you like your entire house perfumed. Waste of good money.

We have been using cascade complete action pacs for 3 years now and have never had a problem-no film, packs dissolve completely, dishes sparkling. The last 2 bags that I bought will NOT dissolve in the dishwasher. I open the dishwasher after the cycle is over and the pac is sitting on the bottom of the dishwashwer halfway dissolved with a powdery mess all over it. I have had to start cutting the plastic coating off and just putting the powder and gel stuff in. After I finish this bag, I will not be buying this product again.

Cascade complete leaves an odor & an aftertaste on the dishes. I have never used a dishwasher soap that has the same type of perfume like odor. This stuff not only smells, it does not clean as well as the other brand of tablet dishwasher soap I usually use. I purchased this product by mistake and since it was a week or so after purchase before it got used, I no longer had the grocery store receipt and could not take advantage of the money back guarantee.

If you only wash glassware, this product is great. But, don't put a fry pan in, even though it is "dishwasher safe". It will not be "Cascade safe". Two of my fry pans ended up with markings on the outside, like something ran down and took the coating off. I finally got rid of them because they looked so terrible and bought a new one. After just one washing it has a mark on the outside. Also, do not put cake pans in ... mine turned various shades of gray to dark gray to almost black. Was still usable but ugly. That was thrown away also. I am handicapped and can't stand at the sink and do fry pans, aluminum pans or things not glass. This is definitely not the product for me.

The product is great, cleans not just the normal debris & grease, but also after a few washings cleaned the tarnish of my copper bottom Revere Ware pots, coffee/tea stains out of my white mugs, and years of yellowing & discoloration off my oldest stoneware plates & bowls. However, I have to ask, why make an otherwise recyclable #5 plastic tub non-recyclable? Especially for a company that has a whole web page dedicated to "sustainability." If it's solely because of the metallic label, why not use a compatible plastic wrap or paper label? Is it just fancy marketing, or is there some chemical degradation of the product that requires the protection of the opaque metal covering?

We have used Cascade powder and gel for years and have always been happy with the results, so when the "Action Pacs" came along, we thought they would be just as good. Better in fact, because they use less soap. They're not better - not by a long shot. Our dishes came out either smudged or just not clean. Lots of food was left on the surface and silverware had to be rewashed. To make certain it wasn't our dishwasher, we went back to powder and the results are great. Sorry Cascade, we cannot and will not recommend.

I've tried all the Cascade dishwasher products. The poorest have been the COMPLETE & COMPLETE with Dawn. I was disappointed by the brown smudges that were left on my white dishes. All required scrubbing and additional washing. I also feel the product is too expensive!

I have been using Cascade Complete ActionPacs since I first head about them and have LOVED them... until recently, the last 2 or 3 boxes (yes, I buy them by the box) that I purchased had subpar performance. They even look differently than they used to. I gave them another chance again and again and am just not getting the same results as before. What happened?