We have used Cascade powder and gel for years and have always been happy with the results, so when the "Action Pacs" came along, we thought they would be just as good. Better in fact, because they use less soap. They're not better - not by a long shot. Our dishes came out either smudged or just not clean. Lots of food was left on the surface and silverware had to be rewashed. To make certain it wasn't our dishwasher, we went back to powder and the results are great. Sorry Cascade, we cannot and will not recommend.

Great

I've tried all the Cascade dishwasher products. The poorest have been the COMPLETE & COMPLETE with Dawn. I was disappointed by the brown smudges that were left on my white dishes. All required scrubbing and additional washing. I also feel the product is too expensive!

I switched from the detergent that worked well, by accident because they were all sold out, and since the last detergent I used didn't work adequately, I decided to Google which detergent is the effective, so I ended up with cascade platinum. It works terribly! I'm going back to the cheap palmolive lemon liquid detergent! I have photos.

I used this product for several months with great disappointment. Was shopping for a new dishwasher when I out of desperation purchased a different product. BRAVO! My dishes were now clean. CascadeComplete left my glasses soiled and silverware dirty.

I have tried this product in 3 dishwashers and it seems to work 3% ofthe time. I have a brand new dishwasher and they still don't dissolve. What a waste of my money again. I have bought these stood packs three times now and have given them away every time.

Ever since the elimination of phosphates Cascades does not clean as well and leaves a white deposit on the dishes. Went back to an old box of Cascade I had left over and behold, clean dishes. They were clean with no white deposits. I know this is due to EPA regulations but please, P&G there has to be a better way. I'll continue to use the old formula until I run out.

This detergent doesn't dissolve, leaves dishes dirty and makes my dishwasher leak! I called them and although they fully support their product, they are sending me a coupon to replace it with something else. I did have to replace my rug in front of the dishwasher because it leaked so many times, which cost over $40 but at least they are sending me a coupon for something that will hopefully work better.

I was interested to try the gel pacs to reduce the amount of plastic I was carrying home. But they do not do the job in my dishwasher. Glasses and cups did not shine; dishes were clean (I hope) but did not look sparkly clean. Very disappointed, I switched back to the dish washing gel in the bottle.

Action pacs are not working for my dishwasher. I have hard water and one pac does not clean thoroughly. I was told by P&G agent NOT to use two pacs. Light browns stains remain in dishwasher and on dishes, though I rinse prior to loading. I even compensate by putting LESS dishes in racks and check for proper loading. Rather defeating purpose of dishwasher, it seems to me. Still having problems...that I did not have with Cascade powder. So it is back to powder for me.