Thank you for your feedback, Joshua. We’re sorry to hear that you're unhappy with the flavor of your purchase. For assistance with your order or product listing, please contact Sam's Club directly at 1-888-746-7726. If you need further support, feel free to call us at (800) 566-7252.

Hi there. We're genuinely sorry that the recent flavor changes were not to your taste. We appreciate you sharing your experience, as we aim for every product to be enjoyable. To understand more about what you're looking for and to assist you in finding the best option, please give us a call at 800-566-7252

We're sorry that this has been your experience, Ethan. Since safety is our top priority here at Crest, we can assure you that our rinses have been thoroughly evaluated to be safe when used as directed. As well, we put a lot of thought into the design of our packaging, and we'll be sure to share your feedback with our team. We'd like to mention that CPC, an ingredient in our Pro-Health rinses, may cause a temporary aftertaste or temporary change in the taste of food in a small percentage of people. Aftertaste/change in the taste of food typically goes away shortly after product use is stopped. We hope this is helpful. We'd also like to gather some additional details for our Safety Team, so please give us a call at (800) 285-9139 when you can.

Thanks for taking the time to leave this review, Don. All Crest oral care products undergo many quality control as well as safety tests, so we'll be sure to share your report with our teams. Because you experienced an unpleasant aftertaste, we'd recommend discontinuing further use of the bottle and ask that you set it aside for at least two weeks in case our Safety Team wants to examine it. Kindly give us a call at (800) 285-9139, so we can gather a little more information and be able to help you.