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Member ratings & reviews for
Tide Free and Gentle Liquid Laundry Detergent (158 loads, 208 fl. oz.)
4.5 out of 5 stars
stars
916 ratings910 reviews
  1. 5 stars76% (696)
  2. 4 stars11% (105)
  3. 3 stars3% (24)
  4. 2 stars2% (19)
  5. 1 star8% (72)

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Showing 551-560 of 910 reviews
Dec 26, 2023
Reviewer name: karlac331
5 out of 5 stars
5 out of 5 stars review

For sensitive skin

[This review was collected as part of a promotion.] I like this laundry detergent soap because I have many allergies to fragrances, colors and chemicals. My doctor recommended free and clear products for my skin. Tide makes a great job cleaning the clothes and keeping my skin with out breaking with rashes or itchy. I also like the fact that I can use the soap with HE washing machines. It works like a regular soap but it doesn't have the regular strong fragrance.

Review from influenster.com
Helpful?5VPYO1I9GIX23700064060
Dec 29, 2023
Reviewer name: misa_marissa
5 out of 5 stars
5 out of 5 stars review

Cleanest clothes!

[This review was collected as part of a promotion.] The tide free and gentle liquid laundry detergent is a great alternative from the original for anyone with sensitive skin. It leaves my clothes super clean and doesn't have any fragrance or dyes which tend to irritate my skin. I definitely recommend this for anyone looking for a clean detergent!

Review from influenster.com
Helpful?5VPYO1I9GIX23700064060
Mar 20, 2024
Reviewer name: angelicar00bd
5 out of 5 stars
5 out of 5 stars review

Clean

[This review was collected as part of a promotion.] Received free from Influenster and I try it to wash some clothes, just with a little made a good lather and clothes wash good leaving it with a fresh and clean smell. Its not expensive and it can last for a few loads of clothes. Recommend for person with sensitive skins.

Review from influenster.com
Helpful?5VPYO1I9GIX23700064060
Dec 29, 2023
Reviewer name: rtm1225
5 out of 5 stars
5 out of 5 stars review

Great on sensitive skin

[This review was collected as part of a promotion.] The Tide Free & Gentle Liquid Detergent is hypoallergenic and free of dyes and perfumes. It delivers what it promises and works wonders. We use it for the baby clothes and it gets every stains out. It's gentle on clothes and on the skin. It's a great product for anyone with skin reaction to scented fragrances. The detergent leaves clothes feeling clean and soft.

Review from influenster.com
Helpful?5VPYO1I9GIX23700064060
Mar 30, 2024
Reviewer name: KristinSH
2 out of 5 stars
2 out of 5 stars review

Something changed, broke out in hives

We bought a new bottle of what we have used for years and my daughter has had horrible hives for weeks until we rewashed her clothes and sheets in another detergent. We always liked Tide and couldn't use the scented because of allergies, but we're always happy with the Free and Clear. I'm sad that I may have to find a new detergent.

Review from tide.com
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reply from Customer Care

Safety is our top priority and we’re sorry to hear this about your Free & Gentle purchase. We’d recommend discontinuing use and would like to learn more to see how we can help. Please reach out to us at your earliest convenience, we'd like to collect further details from you about your experience. You can reach us Monday through Friday, 9:00am - 6:00pm EST, at 1-800-879-8433. Thank you, and we look forward to hearing from you.

Dec 5, 2024
Reviewer name: Houstoncustomer
1 out of 5 stars
1 out of 5 stars review

New formula - dermatitis

I am highly upset. I have used tide free for years. Recently I began to have hives on my arms feet and legs…bad red patches of dermatitis. For weeks I eliminated everything only to realize it was the washing powder!! Why have you done this? What a miserable experience. I will never buy again. Kept me up at night it was so severe.

Review from tide.com
Helpful?5VPYO1I9GIX23700064060
reply from Customer Care

We're so sorry to hear this. Due to the rigorous health and safety tests that our detergents go through, this isn't something we'd expect. Your well-being is our top priority, so we hope you're feeling better. If you haven't, we recommend that you discontinue using this detergent. So we can learn more and make sure you're ok, we ask that you please call us at (800) 879-8433.

Dec 2, 2024
Reviewer name: tidedisappointment
2 out of 5 stars
2 out of 5 stars review

Ingredients not match SmartLabel webpage

The ingredients on the bottle do not match the ingredients online at the SmartLabel webpage. Notably, the bottle does Not contain Borax (Sodium Borate) and the bottle does contain the addition of sodium lauryl sulfate. I feel as though these are important ingredients that should be correctly listed. There are a few other ingredients that do not match up as well. Overall I'm disappointed with the cleaning power of this detergent. My kids are hard on their clothes. Food and dirt stains abound. This detergent very rarely gets all of the food stains out of my kids clothes.

Review from tide.com
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reply from Customer Care

It's disappointing to hear this because Tide is designed to provide exceptional cleaning and whitening. Some tips to get the best results with your Tide detergent are: be sure to not overload the washer, and to use the recommended amount of detergent for average water hardness, a little more in very hard water, a little less in very soft water. Also sort clothes by color and fabrics so that you can use the hottest water that is safe for the fabrics, and use the correct was cycle for the types of fabrics you are washing together. If you notice stains before washing, try pre-treating them.

Nov 29, 2024
Reviewer name: Frustrated2024
1 out of 5 stars
1 out of 5 stars review

Eczema flare up and rash since June

I have been using Tide Free and Gentle for years due to my skin sensitivities/allergies and my daughter's eczema/allergies. My adult daughter has continued using Tide Free and Gentle, but she has had a horrible eczema flare up (itching, swelling, rash, burning) since June 2024 on parts of her body that she doesn't usually get eczema. She has been miserable and hasn't changed any of the products she's used for years. I started researching the products we use and discovered that the ingredients in Tide Free and Gentle changed around May 2024. What exactly was changed or added??

Review from tide.com
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reply from Customer Care

We're so sorry to hear about your daughters eczema flare up and rashes, and we really appreciate you taking the time to let us know. Tide Free & Gentle had a formula upgrade earlier this year to improve cleaning and product aesthetics by rebalancing ingredients to provide better stain removal, less yellow product off-color, and better product clarity. However, we want to assure you that all of our products are thoroughly tested to make sure they're always safe and effective to use as directed, so this is not what we'd normally expect, and we're very grateful to you for sharing your experience with us. For now, we recommend discontinuing use of your product, but please hold on to the container and give our team a call at (800) 879-8433, any time from 9:00AM-6:00PM EST Monday-Friday or 9:00 AM-5:30 PM EST Saturday, so that we can learn more and assist you with this further!

Dec 9, 2023
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Fluffy and Fresh

[This review was collected as part of a promotion.] Absolutely love the way this detergent made my clothes feel!! They're so soft, fluffy and fresh! I have always had an issue with certain laundry detergents so I was nervous to use this but I'm so glad I did try it! It actually did better than my normal gentle detergent will definitely be switching to this one from now on.

Review from influenster.com
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Dec 27, 2023
Reviewer name: paigeb133
5 out of 5 stars
5 out of 5 stars review

Cleans well

[This review was collected as part of a promotion.] Love how this is free and gentle on skin. As someone that has both eczema and psoriasis it's important for me to limit the fragrance I put on my skin. Tide may be on the pricey skin de but it always cleans my clothes so good! 

Review from influenster.com
Helpful?5VPYO1I9GIX23700064060