We’re sorry to hear this has been your experience with our detergent, Dana! Our team wants to assure you we thoroughly test all of our ingredients to ensure they are safe for you to use before putting them in a product. This is not an experience we would expect. Safety is our top priority and based on what you shared we recommend discontinuing use of this Product if you haven't already done so. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at (800) 879-8433

We're very sorry to hear that you're experiencing hives after using Tide Free & Gentle Liquid Detergent. Please know that our products are thoroughly tested to be safe when used as instructed, so we appreciate you bringing this to our attention. While Tide Free & Gentle is designed to be hypoallergenic and gentle on sensitive skin, individual reactions can vary. We're sure you already have, but please discontinue the use of the product, but please hold onto it for a few weeks in case our team needs any additional information. In the meantime, we recommend speaking with a doctor for any potential health concerns you may have. To make sure this gets the attention it deserves, we'd like to gather more information about your experience to share with our Safety Team and to help us best assist you. When you have the chance, please give us a call at (800) 879-8433.

We're very sorry you've experienced hives and swollen skin, Ceejayng. Our products undergo many quality checks, and are evaluated as safe when used as directed. Because you're experiencing this reaction, we recommend that you discontinue use of product, and speak with your doctor if symptoms persist. We take your report seriously, and would like to learn more details to further assist you. Please give us a call at 1-800-879-8433 from 9AM -- 6PM EST Monday–Friday.