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Member ratings & reviews for
Tide Free and Gentle Liquid Laundry Detergent (158 loads, 208 fl. oz.)
4.2 out of 5 stars
stars572 ratings566 reviews
  1. 5 stars68% (391)
  2. 4 stars13% (74)
  3. 3 stars3% (16)
  4. 2 stars3% (19)
  5. 1 star13% (72)

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Showing 21-30 of 566 reviews
Apr 29, 2025
Kate54
1 out of 5 stars review

Formula w/benzisothiazolinone allergic reaction

As a person with sensitive skin, I have always been able to rely on Tide Free and Gentle to keep my skin comfortable and safe. I bought a new bottle of tide from my local store in March and the new formula is a nightmare. My face has swollen up, with hives on my face, neck, shoulders, back and legs. Please please please. If you say you're free and gentle, BE free and gentle. The saddest part is I would have been a life long customer but now that it's no longer safe for me to use, I have to find alternatives.

Review from tide.com
Helpful?5VPYO1I9GIX23700064060
reply from Customer Care

We're terribly sorry to hear this, Kate. All of our detergents have gone through strict quality checks to ensure that they reach you in perfect condition, and are safe to use when used as directed, every time. So we apologize that wasn't your experience this time. We recommend discontinuing use, if you haven't done so already. We'd like to learn more, as well as make this right. When you have a chance, please give us a call so we can help, our number is: (800) 879-8433

Mar 18, 2009
deeL
3 out of 5 stars review

don't like concentrated

Please ..please bring back the large container. I loved the easy to use spigot. The small bottle does not last as long plus it isn't as convenient as the larger container. I find that my skin is very dry and itchy after I launder my clothes. I have to rinse x 3 and occasionally 4 times. My sons have eczema really bad and the old Tide was GREAT so please consider bringing it back.

Review from tide.com
Helpful?5VPYO1I9GIX23700064060
May 20, 2009
Smiles
5 out of 5 stars review

Tide 2X HE Free

I have been a Tide user all my adult life and I am 66 yrs. old. Due to allergies I have recently started to use the Tide 2X HE Free and like it VERY much except I don't care for a liquid detergent. I much prefer a powder detergent and I am wondering if you plan to offer the Tide 2X HE Free in a powder form. I do not like purchasing, carrying and storing a liquid detergent. My overall rating would be 8 out of 10.

Review from tide.com
Helpful?5VPYO1I9GIX23700064060
Nov 17, 2010
itchyfamily
5 out of 5 stars review

Good Stuff! Only Prettier!

I was a little upset and confused when the new packing showed up on the store shelves. So I took a giant leap of faith. I was very relieved when my family put on their clean clothes, and did not swell up like balloons. I still have a product that cleans my clothes and keeps my amily's sensative skin in check.

Review from tide.com
Helpful?5VPYO1I9GIX23700064060
Jun 22, 2011
Kayy
5 out of 5 stars review

Wonderful for those with allergies!

Tide Free and Gentle is amazing for my family because I want my clothes to be clean but also not make us break out or have trouble breathing. I LOVE this product, and if there are really bad stains, I just pop in a Tide Stain Release packet and I'm good to go!

Review from tide.com
Helpful?5VPYO1I9GIX23700064060
May 4, 2009
ILoveZandW
5 out of 5 stars review

Great for familys

With my first child I used dreft but hated how it made his clothes feel and it didn't remove stains, and my husband I both have extremely bad allergies so regular detergent would have us sneezing all day, so now Tide Free is the only detergent that we wash in, it removes all stains and smells from the kids clothes and doesn't make the colors of the clothing look dull.

Review from tide.com
Helpful?5VPYO1I9GIX23700064060
Jun 17, 2010
wavemaker94
5 out of 5 stars review

The best

For years I had to use Ivory Soap because of allergies to perfumes/fragrances and dyes. It was not my favorite as far as cleaning. When Tide came out with fragrance and dye free I was elated and immediately started using it. At times, when other brands came out with fragrance and dye free, I tried them. I always came back to Tide Free because it does the best job. Living on a fixed income, I have to cut corners, but I stick to Tide even though it costs more then some brands. I love it.

Review from tide.com
Helpful?5VPYO1I9GIX23700064060
Nov 27, 2009
Tamsen
5 out of 5 stars review

No more itchy dog

I have a bulldog who is allergic to everything. A friend recommended a detergent specific to allgeries. I wasn't familiar with the brand and I always use Tide so I decided to check and see if Tide offered an allergy sensitive formula. Sure enough, Tide came thru for me with the Tide Free product. It has made a huge difference in managing her allergies and she isn't scratching all the time. She also has less shedding as a result of managed allergies. Thank you and I would recommend this product to my other allergy sensitive dog loving friends.

Review from tide.com
Helpful?5VPYO1I9GIX23700064060
May 10, 2025
ScrewYouTide
1 out of 5 stars review

Deathly allergic reaction

I've used this for years before, but recently after use I broke out in a monstrous rash and hives that surpassed home medication and had to go to the hospital for treatment. Maybe if you want to surprise us by reformulating and adding benzisothiazolinone which is banned in Europe maybe add a disclaimer scum bags!

Review from tide.com
Helpful?5VPYO1I9GIX23700064060
reply from Customer Care

We're very sorry to learn you've had this experience, as our Safety Team's always hard at work in our factories. They assure us that all Tide products are thoroughly evaluated to be safe when used as directed, so we’re very sorry to hear about your experience. We hope you’re no longer using this bottle of Tide Free & Gentle Liquid Laundry Detergent, but that you still have it. If you do,keep it in a safe spot, just in case we need to retrieve the bottle from you. So we can learn more about how you're feeling today and further assist you with this experience, please, call us at your convenience. We’re here Mondays through Fridays, from 9 AM to 6 PM, EST, and Saturdays and Sundays, from 9 AM to 5:30 PM, EST. Our number is 1 (800) 879-8433.

May 8, 2025
carliewilson_6769
5 out of 5 stars review

No fragrance or dyes

This is very gentle on my clothes. It doesn't contain any harsh dyes or irritants. There are no fragrances. It gets my clothes clean and leaves them soft and fresh. It comes in a large jug with a measuring cap for the size of load I have. It is a good value and lasts me a long time

Review from influenster.com
Helpful?5VPYO1I9GIX23700064060