Thank you for sharing your feedback on our Dawn Platinum, Phenol. All of our products go through many checks to ensure they deliver the best results, so we appreciate you letting us know that wasn't the case for you. We know scent preferences are personal, and we're always looking to improve our products, so please give us a call at 1-800-725-3296. for assistance, and for us to gather some info for our Quality Team.

Thank you for taking the time to share your thoughts about the Dawn Platinum Fresh Rain scent. Please know our products are thoroughly tested to meet our high quality standards, so we're disappointed you had this experience. We'll be sure to pass your feedback along to our team. If you can give us a call at (800) 725-3296, we'd also like to learn more and see how we can help.

Your health and safety are our top priority, Jenny, so we're very sorry to hear that you've had this experience and we hope you're feeling better. All of our products undergo rigorous testing to ensure they're safe to use, so as this isn't what we'd expect from our dish soap we recommend that you discontinue using your bottle at this time. Our Safety team would like to take a look into that bottle so we can try to see what might be happening and so that we can try to help you further. Please give us a call at (800) 725-3296 at your earliest convenience.

Firstly, thank you so much for your 33 years of loyalty and support. We're so sorry to hear that you found the scent of this dish soap too strong. While scent preferences will vary from person to person, it should never be too strong that it induces allergies. We have many quality and safety checks in place to ensure this, so please discontinue using it. We'd love to make a detailed report to our Quality and Safety Team and help. Please call us at (800) 725-3296.

We always appreciate hearing from loyal Dawn fans like you, and we'll be sure to share your thoughts with the rest of our team. We're sorry that this has been your experience with our Dawn Platinum, since this product features 4X more grease-cleaning power, and is great for tough food cleaning. We'd be happy to learn more, so please give us a call at (800) 725-3296 when you have a chance.