Customer reviews for Dawn Platinum Dishwashing Liquid Dish Soap, Refreshing Rain 90 fl. oz. forMember photos
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Nauseating scent of new Dawn in turquoise color
Big mistake! The scent of the new Dawn dishwashing liquid In the turquoise color is so nauseating that I can’t use it. I had been using Dawn exclusively for many years until today when I bought the new bottle. They have lost me as a customer. I will never use Dawn again unless they bring back the old scent.
Roseann, we're sorry you had such an unpleasant experience with Dawn Platinum, Fresh Rain. Please know that consumer safety is our highest priority, and all our products get tested to ensure this when used as directed. So because the scent made you feel nauseous, we'd certainly recommend discontinuing further use of this Dawn version, if you haven't already. While there aren't plans to bring back the previous scent, you could give Dawn Platinum Wild Jasmine or Clean Lemon scent a try. You're also welcome to call us at (800) 725-3296 for any further assistance!
New Clean Scent is Awful!
I've used dawn my whole life and never thought twice about it. It smelled like soap. I just bought a new refill size bottle and it has a horrible perfume smell. I seriously hope that it doesn't leave my dishes smelling like the soap because it's nauseating.
Thank you for sharing your experience with your recently purchased bottle of Dawn dish soap. Please be assured that we thoroughly test all of our ingredients for safety before we use them in a product, so what you’re sharing with us isn’t what we expect. Safety is our top priority and based on what you shared we do recommend discontinuing use of this Dawn. Please, put the remaining product in a safe spot, in case we need you to return it to us. Then, give us a call for further assistance, so we can check in on you, and make a complete report to our Safety Team. Please hang on to the product and give us a call at (800) 725-3296, Monday-Friday, from 9 AM - 6 PM EST.
Smell is overpowering and nauseating
What happened to the old Dawn Platinum? The new Dawn Platinum smells so bad it’s nauseating. My husband usually never complains about product smells but he wouldn’t stop talking about how the new Dawn smells so overpowering. He also commented how he washed a knife and used it to cut an orange and then could taste the soap while eating the orange. We notice that you can’t rinse it out completely on dish clothes and they turn sour over night. We basically chucked the huge new bottle down the drain.
Thank you for sharing your experience with Dawn Platinum Power Clean Dishwashing Liquid with Vibrant Fresh scent. Please be assured that we thoroughly test all of our ingredients for safety before we use them in a product, and the experience you've shared isn't what we expect. Our Safety Team shares that we don't expect Dawn to impart its fragrance into food. However, if the soap isn't completely rinsed off, or if the dishes have become porous, it is possible. If certain items always pick up a flavor, they're probably worn to the point of being porous and it may be time to consider retiring them. Safety is our top priority and based on what you shared we do recommend discontinuing use of this Dawn. We hope you'll give our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Dawn platinum smells terrible!
I don’t know why Dawn now smells so bad. I feel sorry for any animals that have to undergo the stench from the fragrance that have to be cleaned. It doesn’t seem to rinse off very easily either. I thought I might have bought the wrong thing. I never had any issues with Dawn blue until this new platinum. I have sensitivity to fragrance and this isn’t going to work for me. I hope they still make the original, if not it looks like I’ll be getting a different more subtle smelling and less clingy dishwashing soap. I may have to give the rest away. It’s just too stinky and clingy.
We're sorry to hear that a great Dawn fan like you had this experience. We can assure you that our Dawn Platinum Fresh Rain has been thoroughly evaulated to be safe when used as directed. A lot of thought into creating features that we think you'll like, but we certainly understand that preferences can vary from person to person. As well, we do have many quality checks in place to ensure that you can use our products with ease. To help remove the scent from your dishes, you can soak them in hot water with some distilled white vinegar added to it or run them through the dishwasher (assuming the dishes are dishwasher safe). We'd also like to mention that while we did change the name from Dawn Platinum Refreshing Rain to Dawn Platinum Fresh Rain earlier this year, no scent change has taken place. This was a name change only. Our Dawn Platinum and Dawn Original are two seperate products, and our Dawn Original does continue to be available. We hope this is helpful. We'll make sure that your comments are shared with the rest of our team, and we do recommend that you discontinue use of this particular product if this has been your experience. We offer a variety of scents here at Dawn, so we suggest giving another Dawn version a try if you'd prefer a different scent. You can find our lightest scent in our Dawn Free & Clear, and our Dawn Free & Clear Fragrance-Free is also available. So that we can learn more and gather some additional details for our Safety and Quality Teams, please give us a call at (800) 725-3296 when you have a moment.
"New and improved fresh scent" is horrible.
The reason for my 2 star rating is because the "new and improved fresh scent" on Dawn Platinum is terrible. It's so bad, I can't stand to use it. It smells somewhat rancid, or at least that what the smell invokes for me. While I loved the cleaning performance of Dawn, I will no longer buy it unless they change the smell.
Thank you for sharing your experience with the new scent of Dawn. Please be assured that we thoroughly test all of our ingredients for safety before we use them in a product, and this is not something we would expect. Safety is our top priority and based on what you shared we do recommend discontinuing use of this Dawn. We hope you'll give our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Disgusting scent since formula change.
Why on earth would you ruin a perfectly good (great) product by adding the disgusting odor fighter to it? Ugh, absolutely disapointed with this recent formula change. Bring back platinum dawn WITHOUT ODOR FIGHTER, which now with it smells like those nauseating garbage bags.
We're sorry to hear that this was your experience. We can assure you that our Dawn Platinum has been thoroughly evaluated to be safe when used as directed, and we also have many quality checks in place to ensure that you can get the best possible results with it. We'd like to mention that while we did change the name from Dawn Platinum Refreshing Rain to Dawn Platinum Fresh Rain back in February, no changes were made to the scent. As well, we haven't made any recent changes to the formula. We'll be sure to share your comments with the rest of our team, and we do recommend that you discontinue use of this particular product if this has been your experience. If you'd prefer a different scent, we hope that you'll give another Dawn version a try. You can find our lightest scent in our Dawn Free & Clear. We'd also like to learn more and gather some details for our Safety Team, so please give us a call at (800) 725-3296 when you have a moment.
You Ruined a Good Thing!
I am beyond disappointed in the "new" Dawn formula. I am 60 years old and have been using Dawn since my mother started using it when I was in my teens. I thought that it was my imagination that the new Dawn was not cleaning my dishes as it had in the past. That the soap seemed less concentrated and that I had to clean, rinse, re-clean and re-rinse to get my dishes. I realized that I wasn't going crazy when I noticed how quickly the level of soap in the bottle was getting lower. I will be shopping for a new dish soap after all of these decades. Sad!
Thank you for being a part of our Dawn Family since you were a teenager. This was the first change we did to our Dawn in 10 years, and we're sorry to hear you aren't a fan. We truly appreciate your feedback, and will be sure to share this with our team. If you would like to share more, please feel free to give us call at (800) 725-3296.
HATE the new “Clean Scent”
Hate the new “clean” scent. It smells like laundry detergent (eww!). Not the scent that I want to smell when taking a drink of water from a freshly washed glass. Makes me concerned what nasty chemicals are hiding in the new fragrance. I’ve been a devoted and loyal Dawn fan(atic) for decades. No other dish soap would ever enter our house. But now I’m devastated because we have to find a new dish soap. I threw out the large Dawn we just purchased because of the new fragrance - we have kids who are sensitive to fragrances and Dawn was always the safe option. Not any more. Massively disappointed. Please bring back the original scent!!!!!!!
We're so sorry to learn that you don't like Dawn Platinum's new scent and that your family members have sensitivities to it. Because our consumers' safety takes precedence over everything else we do, please discontinue using this particular Dawn version going forward. While we don't have plans to bring back the old scent at this time, we'd love to help make this right for you by replacing your discarded bottle with a different one we think you'll enjoy. Kindly give us a call at (800) 725-3296.
Horrible odor
This product smells like strong chemicals and the odor lingers on my dishes even after thoroughly rinsing. This can’t be healthy! I’m tossing out my newly purchased 90 ounce bottle. Be sure to take a sniff in the store before purchasing so you don’t waste your money like I did.
We're sorry to hear that you're unhappy with the scent of your Dawn Platinum Vibrant Fresh! We do extensive research and testing when we design our products to make sure we're creating features and scents that we hope our consumers will love, so please know that this isn't the experience we want you to have, and we really appreciate you taking the time to share your feedback with us. If the unwanted scent is still lingering on your dishes, we recommend soaking them in hot water with some distilled white vinegar added to it to remove the scent. Your satisfaction is important to us, and we'd love to learn more to be able to assist you further. Please give us a call at (800) 725-3296, any time from 9:00AM-6:00PM EST Monday-Friday, so we can help!
Dawn is the best dish detergent ever hands down. Really cuts the grease on dishes and has long- lasting properties that allow you to wash a lot of dishes before changing the water. It’s worth paying a little more for. You’re pouring your money down the drain with those cheaper brands which are often rough on your hands as well. Dawn isn’t. Great stuff!!