We want you to enjoy the clean as well as the experience when it comes time to do your dishes with Dawn. We're very sorry you don't like the recent scent change to Dawn Platinum Refreshing Rain. While we know that scent and fragrance preferences are very subjective and personal, we'll make certain to let our teams know how you feel. In the meantime, we're confident you'll find another version of Dawn that you'll love. Give us a call at (800) 725-3296 if we can help you further.

Thank you so much for your feedback. Scent preferences will always vary from person to person, but as you can imagine, we don't expect your dish soap to smell like cat litter. We're so very sorry to hear about this. We'd like to make a detailed report to our Quality Team and help. Please call us at (800) 725-3296.

We're sorry to hear that this was your experience, and we hope that you're doing well. Safety is our top priority here at Dawn, so we can assure you that our products have been thoroughly evaluated to be safe when used as directed. It may be helpful to know that while our Dawn Platinum Refreshing Rain was renamed to Dawn Platinum Fresh Rain earlier this year, this was only a name change. We made no changes to the scent itself. We do recommend that you discontinue use of this particular product if this has been your experience, and we suggest giving another Dawn version a try. For a lighter scent, you may want to check out our Dawn Free & Gentle. As well, we'd like to mention that our Dawn products, including its perfumes, are extensively evaluated for safety and are safe for use as directed. This includes the use of Dawn for emergency first-aid intervention by trained professionals in accidental exposures of animals – including accidental oil contamination of marine wildlife. Dawn is a very effective agent for removal of oil contamination from fur/feathers, and this emergency intervention by trained personnel is a well-recognized and beneficial medical intervention. Your comments will be shared with our team, and we'd also like to gather some more details for our Safety Team. When you have a moment, please give us a call at (800) 725-3296.

We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.

We truly appreciate your review, Lucster, as it shares your thoughts very well. Please know, we apologize for this experience, and want to help you have a great time in the dishpan. Please, give us a call when you have a moment, so we can help you purchase a Dawn Platinum Dishwashing Liquid with a fragrance that pleases you. Our number is 1 (800) 725-3296. We're answering calls from 9 AM to 6 PM, EST, Monday through Friday, from 9 AM to 6 PM, EST.

Thank you for the love, lisalee! We appreciate knowing you've been a big Dawn fan for all these years, and so we're very sorry to learn about your recent experience with Dawn Platinum in the Refreshing Rain scent. Please know that consumer safety is our highest priority, and all our products are rigorously tested to ensure their safety when used as directed. Since you didn't have the kind of experience we'd expect, we'd like to gather a few details for our teams and help make this right. Please call us when you find some time at (800) 725-3296.

Please know, your happiness is incredibly important to us, and we're sad to learn you're not a fan of our updated Refreshing Rain fragrance. We know everyone smells scents differently, and we'd be happy to help you get a new version of Dawn, with a different fragrance, so that you can still get the clean you love, plus, a new fragrance you can embrace. Give us a call any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.

We're so sorry to hear about this. This certainly isn't what we expect especially since there has been no scent change to this formula. To get rid of the smell on your dishes, please soak the dishes in hot water with some distilled white vinegar added to it. We'd like to make a report to our team and help. Please call us at (800) 725-3296.

We're very sorry to hear you're having trouble finding your favorite and we appreciate your honest feedback on our Refreshing Rain scent. We do understand that fragrance is a very personal preference and that's why we try to offer a wide variety of options. We haven't discontinued our Fresh scent, so we recommend calling your local big-box stores to see if they have any in stock or if they can order some for you. If you'd ever like to share more of your experience, please also don't hesitate to give us a call at (800) 725-3296.