We are sorry to hear you are not enjoying the Rain Scent. We did have a formula upgrade in February 2022 but would not expect this to be a result of it. Our products go through many quality checks to ensure they get to you with the best results, so we are sorry this wasn't the case with your recent purchase. So we can learn more about your experience, please call us at (800) 725-3296 when you have a moment.

We're very sorry you're having this experience. Please know that your health and safety are our primary concern, and we test our products to make sure they are safe when used as directed. We appreciate you letting us know how you feel about the scent of Dawn Platinum, and we'll make certain to forward it to the appropriate teams. In the meantime, we'd like to learn more about your experience for our Safety Team. When you get a moment, could you phone us at (800) 725-3296.

We're sorry to hear that a loyal Dawn fan like you had this experience, and we hope that you're feeling better. We can assure you that our products have been thoroughly evaluated to be safe when used as directed. We'd also like to mention that we haven't made any recent changes to the scent of this product. The same great scent in Dawn Platinum Refreshing Rain is now being called Dawn Platinum Fresh Rain, but this is only a name change, not a scent change. We'll be sure to share your comments with our team, and we do recommend discontinuing use of this particular product if you've found this to be your experience. We do have other scents available here at Dawn, and we suggest giving our Dawn Free & Clear a try, as this features our lightest scent. So that we can learn more about your experience and gather some additional details for our Safety Team, please give us a call at (800) 725-3296 when you have a chance.

We truly appreciate your review, Lucster, as it shares your thoughts very well. Please know, we apologize for this experience, and want to help you have a great time in the dishpan. Please, give us a call when you have a moment, so we can help you purchase a Dawn Platinum Dishwashing Liquid with a fragrance that pleases you. Our number is 1 (800) 725-3296. We're answering calls from 9 AM to 6 PM, EST, Monday through Friday, from 9 AM to 6 PM, EST.

Thank you for the love, lisalee! We appreciate knowing you've been a big Dawn fan for all these years, and so we're very sorry to learn about your recent experience with Dawn Platinum in the Refreshing Rain scent. Please know that consumer safety is our highest priority, and all our products are rigorously tested to ensure their safety when used as directed. Since you didn't have the kind of experience we'd expect, we'd like to gather a few details for our teams and help make this right. Please call us when you find some time at (800) 725-3296.

Please know, your happiness is incredibly important to us, and we're sad to learn you're not a fan of our updated Refreshing Rain fragrance. We know everyone smells scents differently, and we'd be happy to help you get a new version of Dawn, with a different fragrance, so that you can still get the clean you love, plus, a new fragrance you can embrace. Give us a call any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.

Thank you for sharing your experience with your bottle of Dawn Platinum Dish Soap with Refreshing Rain scent. Because the fragrance of “Refreshing Rain” hasn’t changed since 2022, we’re confused about your review. The only change that's recently changed regarding this soap is the name of the scent. We dropped the "Re" and kept the rest, naming it, "Fresh Rain". Whichever dish soap you purchased, please be assured that we thoroughly test all of our ingredients for safety before we use them in a product, and this is not something we would expect. Safety is our top priority and based on what you shared we do recommend discontinuing use of this Dawn. We hope you'll give our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.

Thank you for taking the time to share your feedback about the scent for Dawn Platinum Dishwashing Liquid Refreshing Rain. Please be assured that our products are thoroughly tested to meet our high quality standards, and that includes the fragrance. We value your feedback and are sharing it with our team. We value you as a consumer and hope you'll give Dawn another try. In case you're unaware, we do offer an unscented version called Dawn Free and Clear, Unscented. You can learn more about it here: https://dawn-dish.com/en-us/products/dawn-free-clear-ez-squeeze-dish-soap-unscented/ Also, we'd be glad to hear from you at (800) 725-3296 so that we can learn more and help you further.

Thank you for being a Dawn fan for so many years and loving our products. We're sorry you had this experience with our Dawn Platinum in Refreshing Rain. We've tested our products to be safe and this isn't the experience we would expect you to have. We never want to disappoint you, so if you have questions, or if we can help you further with this, please give us a call at (800) 725-3296.