We're sorry they didn't meet your expectations, Sylvia. We work hard to deliver innovations all of our Always Discreet users can love and trust for incontinence protection, and we perform thorough inspections to ensure they're in superior condition. We're letting the team know you think these were too small, and we want to learn more about your experience to help us improve. Call us at 1-855-206-8286, M - F, 9 a.m. to 6 p.m. EST, and we'll gladly assist you further.

We're sorry to hear that you feel this way, Gwen. We can assure you that our pads got through strict quality checks to ensure that you can rely on them, and we'd be happy to learn more about your experience. When you have a chance, please give us a call at (855) 206-8286.

We're sorry you didn't like the scent from our OdorLock Technology in the Always Discreet Pads, and we appreciate you sharing how you feel, Pam. We are careful to use safe amounts of fragrance that meet requirements to help mask malodors, and it's usually most intense when you first open the package. The scent should begin to dissipate, but if you no longer want the pads, please return them to Sam's Club or contact us at 1-855-206-8286, M - F, 9 a.m. to 6 p.m. EST, and we'll gladly assist you further.