Thank you for sharing your experience with Always Discreet Extra Heavy Long Pads. We’re sorry to hear they didn’t meet your absorbency expectations compared to Poise. Your feedback is very important, and we will share it with our quality team to help us improve. We appreciate you choosing Always Discreet!

We're sorry for your disappointment with recent changes to our Extra Heavy Long Pads, Gail. With extensive testing and consumer monitors, we found most women were not properly fitting the product to their body when needing the absorbency of a 5- or 6-drop pad, and we have innovated to improve the fit while maintaining the same amount of absorbency and protection for our users. We appreciate you sharing your suggestion, and if you'd like to discuss your experience further, please call us at 1-855-206-8286, M - F, 9 am to 6 pm EST.

We're so sorry to hear this, and hope that you're feeling better. We understand how important it is to be comfortable, so we have many quality checks to ensure the Extra Heavy Long pads are safe to use as directed. If you haven't already, we recommend to stop using the pads. We'd like to check in on you, as well as share your experience with our Safety Team, so when you have a minute, please get in touch with us at (855) 206-8286.

We're sorry you're unhappy with the pads. A lot of thought and research goes into the design of our products to create features that we think you'll love. We value feedback, and we'd like to gather details to see how we can further help. Please give us a call at 1-800-888-3115 from 9AM — 6PM EST Monday – Friday.

We're sorry you didn't get the protection you deserved. After thorough quality checks during manufacturing, having the right absorbency pad should help guard against leaks, and we're sorry this wasn't the case for you. We want to learn more about your experience and see how we can improve and help with your purchase. To discuss this further, call us at 1-855-206-8286, M - F, 9 a.m. to 6 p.m. EST.

We're sorry to hear that this was your experience, as our pads go through strict quality checks so that you can enjoy great protection when using them. We'll make sure that your comments are shared with our team. We'd also be happy to learn more and see how we can best help. When you're able, please give us a call at (855) 206-8286.