We're sorry you didn't get the protection you deserved. After thorough quality checks during manufacturing, having the right absorbency pad should help guard against leaks, and we're sorry this wasn't the case for you. We want to learn more about your experience and see how we can improve and help with your purchase. To discuss this further, call us at 1-855-206-8286, M - F, 9 a.m. to 6 p.m. EST.

We're sorry to hear you experienced that, Gam, and we want to assure you that we have strict quality controls in place to ensure that our products help you feel discreetly protected. We'd like to learn more to share this with our Quality Team and see how we can help further. Please give us a call when you can at 1-855-206-8286.

We're certainly sorry to hear about your experience, Dixie, and we truly hope you're feeling better. If you haven't already, we recommend discontinuing use of these pads. Our products are thoroughly evaluated to make sure they're safe to use and provide comfortable protection, so we assure you this isn't something we'd expect to happen. We'd like to learn more about your recent purchase to share with our Safety Team and help with this, so please give us a call at (800) 888-3115.

We're so sorry you were surprised by the fragrance. Always Discreet products have our exclusive OdorLock™ technology which neutralizes odors, and an additional odor neutralizing material which also imparts a slight scent. If you need a product without added fragrance, we also offer unscented Always Discreet Sensitive Underwear, Pads, and Liners. Your satisfaction is very important to us, and we'd like to further help out. Please give us a call at 1-855-206-8286 from 9AM — 6PM EST Monday – Friday.