We always want you to feel confident that you have the coverage you need, and are very sorry you were disappointed. Our products are extensively tested and go through numerous checks to ensure reliable performance and quality. We do our best to provide accurate sizing guidelines on our packages, and we offer a variety of absorbency levels. Your satisfaction is important to us, and we'd like to gather some additional details to further help you with this. Please give us a call at 1-855-206-8286 from 9AM — 6PM EST Monday – Friday.