Thank you for loyalty and sharing this information. We're very sorry about your experience with Always Discreet Moderate Pads. We understand how upsetting something like this can be. Please know that safety is our top priority, and all our products are thoroughly evaluated to be safe when used as directed. While all our ingredients are thoroughly evaluated to ensure they are safe and effective when used as directed, we recognize that some people may have personal sensitivities. We recommend discontinuing use of the product and trying the Sensitive Skin line that is made without parabens, dyes, natural rubber/latex, and fragrances. So we can learn more to share with our Safety Team and assist further with your purchase, contact us at 1-855-206-8286.

We're very sorry you experienced leaks. Our products are extensively tested and go through numerous checks to ensure reliable performance and quality, and our moderate absorbency pads should provide provide great protection from bladder leaks. Inside each Always Discreet pad is a super absorbent core with unique RapidDry™ technology that absorbs leaks in seconds, OdorLock™ that helps get rid of odors instantly, and Absorbent Gel Material (AGM) that helps lock the fluid deep within the core and away from your body. This liquid-to-gel technology enables incredible protection without any bulk. We offer a variety of absorbency levels, and recommend moving up to the next size for added coverage. Your satisfaction is important to us, and we'd like to gather some additional details to further help you with this. Please give us a call at 1-855-206-8286 from 9AM — 6PM EST Monday – Friday.

We're sorry to hear that you feel this way, as a lot of thought goes into creating features that we think you'll like. However, we understand that preferences can vary, and your feedback will be passed along. The light scent you're noticing comes from the fine-fragrance inspired premium scent that's used as part of our OdorLock™ technology, which covers odors instantly and continuously. If you'd prefer an unscented product, we suggest giving our Always Discreet Sensitive pads a try. You're always welcome to give us a call at (855) 206-8286 if you'd like any further assistance.

Thank you for taking the time to share your comments. We apologize for the inconvenience. We strive to do our best to make sure all of our Always Discreet products are manufactured to the highest of quality standards. Therefore I&#39;m very sorry that wasn&#39;t the case with your recent purchase.<br /><br />The information you&#39;ve provided is quite helpful and we&#39;ll make sure it&#39;s shared with our Quality Assurance Team. Please feel free to reach out to us at (855) 206-8286, we&#39;ll be more than glad to further assist.<br />

Thank you for bringing this to our attention. We hope you&#39;re feeling better, Ella! Safety is our top priority, and while all our ingredients are thoroughly evaluated to ensure they are safe and effective when used as directed, we recognize some users may have personal sensitivities. Because you experienced skin irritation, we agree it&#39;s best to discontinue using the pads. Our products undergo rigorous quality checks to ensure they reach you in perfect condition. A good bond should form after removing the release paper and pressing the pad firmly into your undergarment. We&#39;re sorry that wasn&#39;t the case with your recent purchase. Your protection and satisfaction mean everything to us, and we&#39;d like to learn more about your experience to share with our Quality and Safety Team. When you have a moment, please give us a call at (855) 206-8286, 9 am-6 pm EST, Monday-Friday.

We're sorry to hear this was your experience, and hope you feel better soon. Your safety means the absolute most to us, so we test to ensure the Always Discreet pads are safe to use as directed. If you haven't already, we recommend to stop using the product. If you are looking for the best Always Discreet without a scent, look for the Always Discreet Sensitive line. We'd like to learn more so we can help, as well as share this with our Safety Team. When you have a chance, please get in touch with us at (855) 206-8286.