Thanks for reaching out and letting us know what happened. We're really sorry you couldn't use any of your pads and feel you wasted your purchase, and we'll be more than happy to help. Please know your safety and health mean a lot to us, and we try our best to provide the details on each Always Discreet package so you make an informed purchase that you'll love, and we understand some consumers can not tolerate certain scents. After extensive studies and research to utilize the safest ingredients, it may be best to try the Always Discreet Pads for Sensitive Skin - free of dyes, parabens, latex, and fragrance! They may be a better fit for you, and if you're interested, we'll be happy to review them further. So that we can discuss the details of your purchase, please call us at 1-855-206-8286, M-F, 9 am to 6 pm EST.

Thank you for sharing this with us, Deb! Our products go through strict quality checks to ensure they provide only the best results! We continuously work to improve Always Discreet with research conducted with thousands who experience bladder leaks. This year, our pads were upgraded with new odor control technology that neutralizes odor continuously and instantly, even better than before. We're sorry you are disappointed in the new odor control. For the best Always Discreet pads without a scent, we recommend Always Discreet Sensitive to get the protection you deserve with sensitive skin in mind. Your loyalty and satisfaction mean the world to us, and we'd like to help you find the best protection for your needs. When you have time, please give us a call at (855) 206-8286, 9 am-6 pm EST, Monday-Friday.

We're so sorry to hear you had this experience, and we want leaks to be a thing of the past! Our recent upgrade was designed to increase protection and comfort, so we're disappointed to hear this. We'd like a chance to learn a bit more so we can help you find a perfect fit. Please give us a call at (855) 206-8286 when you have a moment, and we'll be happy to help further.

We appreciate your long term loyalty! We're sorry you're disappointed with our recent changes. We expected our changes to improve absorbency and we'd love to the opportunity to learn more from you. Please give us a call when you have a moment to chat: (855) 206-8286.