We’re sorry to hear this, since we can assure you that a lot of thought goes into the design of our products. We do heavily rely on feedback such as this, and we’ll be sharing your thoughts with the rest of our team. It may help to try squeezing the trigger harder and faster than usual. You’re always welcome to give us a call at (800) 725-3296, since we’d be happy to look into this further for you and answer any questions you may have. We’re here to help!

We're sorry a loyal Dawn fan like you is having this experience, since our Dawn Platinum Powerwash Dish Spray is designed to deliver rapid cleaning power. To achieve best results, we suggest making sure you're scraping all chunks of food and grease from cookware before applying the spray. As well, only add water during rinsing. If water is added earlier, it'll dilute the cleaning power of the product. If you're washing heavily soiled dishes, we recommend letting the spray foam suds sit for 3-4 minutes, then wipe and rinse. We hope this helps! Your satisfaction means everything to us, so we'd be happy to look into this further for you. When you have chance, please give us a call at (800) 725-3296.

We're sorry to hear that you feel this way, as a lot of thought does go into the design of our products. Your comments will be shared, and we'd also be happy to learn more about your experience. Please give us a call at (800) 725-3296.

We're truly devastated to learn you had this experience, Jen. It may help to know we have tested Dawn Powerwash Dish Spray on the following items/materials, and we've found they can be used on them: cleaning sinks, grills, solid Corian surfaces, light and dark Granite, Quartz, Porcelain Enamel, and Stainless Steel. You can also use Powerwash to pretreat grease stains on laundry. Before using the Spray, we suggest testing its performance in an inconspicuous place. It may help to talk with the manufacturer's of these items to learn the best way to address this issue. Let us know how it goes by calling 1-800-725-3296, Monday through Friday, from 9 AM to 6 PM, EST.