We're sorry you aren't happy with the recent change in Original Scent. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver our customers the best possible experience. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd be happy to answer any questions or gather additional feedback. Please call us at (800) 725-3296 from 9 AM to 6 PM EST, Monday through Friday.

This certainly isn't the experience we'd expect you to have, since our Dawn Platinum Powerwash Dish Spray is specially formulated with a combination of ingredients optimized to provide rapid cleaning on even the toughest greasy messes. For heavily soiled dishes, we suggest letting the suds sit for 3-4 minutes before wiping and rinsing. Your satisfaction means the world to us, and we'd be happy to learn more and see how we can best help! When you have a moment, please give us a call at (800) 725-3296.

We always want you to get what you're expecting, so we're sorry to hear this wasn't the case with your recent Dawn Powerwash Free & Clear purchase, and we completely understand your disappointment. Your satisfaction means everything to us, so we'd like to help with this. Please give us a call at (800) 725-3296.

We're sorry to hear that you feel this way about the scent, since we put a lot of thought into creating features that we think you'll enjoy. However, we certainly understand that preferences can vary, and we'll make sure that your feedback is shared with our team. We do have other Powerwash scents available, and we hope that you'll give another version a try. Please know that you're always welcome to give us a call at (800) 725-3296 if you'd like any further assistance.

The powerful spray-activated suds are designed to work on contact to break down and lift away soils, Dave, so we're sorry to hear you're not impressed. The quality of our products is extremely important to us, and they go through many checks to make sure they perform as expected, so we'd like to learn more to share with our Quality Team and help with this. Please give us a call at (800) 725-3296.