We always expect our Dawn Platinum Powerwash Dish Spray to easily, and effectively, clean even the most stubborn dishes. Just spray your soiled dishes, pots, and pans, and wipe away residue with a damp cloth. If your dishes are heavily soiled, or larger than average, you may need to use more than one spray, and it helps to let the foam sit on stubborn grime, so that it works through the mess with less elbow grease. We're always here, and always happy to assist with any questions or concerns. Give us a call at 1 (800) 725-3296, we're answering calls from 9 AM to 6 PM, EST, Mondays through Fridays.

Mary, we're sure you're doing everything right. But let's run through the steps. Dawn Platinum Powerwash Dish Spray is designed to deliver fast cleaning on baked-on grease. To achieve best results, be sure to scrape all chunks of food and grease from cookware before applying the spray. Then just spray. (Let set if you wish) Wipe and then Rinse. Spray. Wipe. Rinse. Give us a call at (800) 725-3296 if you have any questions or if we can help further.

We're sorry that a loyal Dawn fan like you had this experience, and we hope that you're feeling better. Since safety is at the heart of all we do, we can assure you that all of our products have been thoroughly evaluated to be safe when used as directed. As well, we'd expect you to enjoy sparkling dishes with ease when using our Dawn Platinum Powerwash Dish Spray. To get the best results, we suggest only adding water during rinsing. If water is added earlier, it'll dilute the cleaning power of the product. If you're washing heavily soiled dishes, we recommend letting the spray foam suds sit for 3-4 minutes before wiping and rinsing. We'd like to gather some more details, so please give us a call at (800) 725-3296 when you have a moment.

We thank you for sharing your feedback on Dawn Platinum Powerwash, Ralphey. Please rest assured that we value your feedback greatly, and we will relay it to our Quality Team. We'd love to hear more about your experience and hope you’ll give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.

We're sorry to hear you don't like the new Dawn Platinum Powerwash scent. Your satisfaction truly means everything to us, and we always take consumer feedback into account when making changes to our products, so we'll be sure to pass your comments onto the rest of our team. We do offer a variety of Dawn Powerwash scents, so we'd like to help find one you enjoy. Please give us a call at (800) 725-3296.