Thanks for your feedback, Ann. We're sorry you haven't been able to use Dawn Platinum for all your dish cleaning needs. If this is a refill, the trigger may need to be primed a few times before it'll dispense. Be sure the yellow lines are lined up on the top of the trigger as well. We hope you'll be able to spray it soon, but give us a call if it's still not spraying, and we'll be glad to help further! We'd love to hear from you at: (800) 725-3296.

We're truly devastated to learn you had this experience, Jen. It may help to know we have tested Dawn Powerwash Dish Spray on the following items/materials, and we've found they can be used on them: cleaning sinks, grills, solid Corian surfaces, light and dark Granite, Quartz, Porcelain Enamel, and Stainless Steel. You can also use Powerwash to pretreat grease stains on laundry. Before using the Spray, we suggest testing its performance in an inconspicuous place. It may help to talk with the manufacturer's of these items to learn the best way to address this issue. Let us know how it goes by calling 1-800-725-3296, Monday through Friday, from 9 AM to 6 PM, EST.

We're sorry to hear this, since we have many quality checks in place to ensure our products reach you in the best possible condition. We'd be happy to share some of our best tips for getting your Dawn Platinum Powerwash Dish Spray spraying again! We suggest running warm water over the nozzle for a few minutes to loosen any clogs that may have occurred. As well, we recommend making sure that the dip tube in the bottle is facing the right direction. The correct direction for the dip tube is for it to be facing the same direction of the sprayer, with the bottom of it in the corner. To change the direction of the dip tube, disconnect the sprayer from the bottle and reconnect it. We hope this helps! You're always welcome to give us a call at (800) 725-3296 if you have any questions.

We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best. We'd like to get more information to help, as well as share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 725-3296.

We always want you to be able to use our products with ease, so we're sorry to hear this hasn't been the case with your recent Dawn Powerwash purchase! We'd like to learn more to share with our team and help, so please give us a call at (800) 725-3296.